Implementing Grace Period for Failed Subscription Billing

TRUETECH is engaged in the development, support and maintenance of iOS, Android, PWA mobile applications. We have extensive experience and expertise in publishing mobile applications in popular markets like Google Play, App Store, Amazon, AppGallery and others.

Development and support of all types of mobile applications:

Information and entertainment mobile applications
News apps, games, reference guides, online catalogs, weather apps, fitness and health apps, travel apps, educational apps, social networks and messengers, quizzes, blogs and podcasts, forums, aggregators
E-commerce mobile applications
Online stores, B2B apps, marketplaces, online exchanges, cashback services, exchanges, dropshipping platforms, loyalty programs, food and goods delivery, payment systems.
Business process management mobile applications
CRM systems, ERP systems, project management, sales team tools, financial management, production management, logistics and delivery management, HR management, data monitoring systems
Electronic services mobile applications
Classified ads platforms, online schools, online cinemas, electronic service platforms, cashback platforms, video hosting, thematic portals, online booking and scheduling platforms, online trading platforms

These are just some of the types of mobile applications we work with, and each of them may have its own specific features and functionality, tailored to the specific needs and goals of the client.

Showing 1 of 1All 1734 services
Implementing Grace Period for Failed Subscription Billing
Medium
~2-3 days
Frequently Asked Questions

Our competencies:

Development stages

Latest works

  • image_mobile-applications_feedme_467_0.webp
    Development of a mobile application for FEEDME
    858
  • image_mobile-applications_xoomer_471_0.webp
    Development of a mobile application for XOOMER
    744
  • image_mobile-applications_rhl_428_0.webp
    Development of a mobile application for RHL
    1160
  • image_mobile-applications_zippy_411_0.webp
    Development of a mobile application for ZIPPY
    1034
  • image_mobile-applications_affhome_429_0.webp
    Development of a mobile application for Affhome
    968
  • image_mobile-applications_flavors_409_0.webp
    Development of a mobile application for the FLAVORS company
    562

A user doesn't notice a failed billing — a day later they're locked out, retention drops by 30% on the first failure. A grace period gives 3–16 days to fix it without access loss. We implement a grace period mechanism turnkey: from enabling in consoles to server-side validation, so your app complies with App Store and Google Play guidelines.

How does grace period affect revenue?

Without a grace period, every failed billing loses a subscriber. Even if they return, the negative experience reduces LTV. According to a RevenueCat report, a proper grace period increases retention by 18% on average, which at $9.99/month translates to $1.80 extra revenue per user per month. In a case study with a 10,000‑subscriber base, adding grace period generated an additional $80,000 per year — a 2.3x retention improvement compared to instant lockout. That's a direct bottom-line impact without changing price.

What is a grace period and how to enable it?

A grace period is the stage after a failed billing when the subscription remains active, and Apple or Google continues retrying. The user sees content but receives a soft warning. It is enabled in the developer consoles.

iOS: Configuration in App Store Connect

Go to App Store Connect → Subscriptions → select your group → Grace Period. Options: 3, 6, or 16 days. After activation, Apple automatically sends the inGracePeriod status in StoreKit. Handle it on the client:

import StoreKit

func checkSubscriptionStatus(productId: String) async -> SubscriptionAccessLevel {
    guard let product = try? await Product.products(for: [productId]).first,
          let statuses = try? await product.subscription?.status else {
        return .notSubscribed
    }

    for status in statuses {
        switch status.state {
        case .subscribed:
            return .active

        case .inGracePeriod:
            // Billing failed but grace period is active
            // Show a soft warning, do not block content
            return .gracePeriod

        case .inBillingRetryPeriod:
            // Grace period expired, Apple continues retries (up to 60 days)
            // Content is NOT accessible
            return .billingRetry

        case .expired, .revoked:
            return .notSubscribed

        default:
            continue
        }
    }
    return .notSubscribed
}

enum SubscriptionAccessLevel {
    case active, gracePeriod, billingRetry, notSubscribed
}

App Store Server Notifications V2 duplicate the DID_FAIL_TO_RENEW event with reason IN_GRACE_PERIOD. The server should handle both channels for reliability.

Android: Configuration in Google Play Console

In Google Play Console, select your product → Subscriptions → Grace Period. Duration depends on price and region: typically 1–7 days. Google sends an RTDN notification SUBSCRIPTION_IN_GRACE_PERIOD:

fun handleSubscriptionNotification(notification: SubscriptionNotification) {
    when (notification.notificationType) {
        SubscriptionNotification.SUBSCRIPTION_IN_GRACE_PERIOD -> {
            showGracePeriodWarning()
        }
        SubscriptionNotification.SUBSCRIPTION_EXPIRED -> {
            revokeAccess()
        }
    }
}

The server receives the notification via Pub/Sub and updates the status in the database. The client can check via Purchase.purchaseState and isAutoRenewing, but relying solely on the client is not recommended.

What to show users during grace period

Key principle: do not block content, but provide a soft warning. An aggressive paywall during grace period is poor UX and violates App Store guidelines Section 4.2.

// SwiftUI banner
if subscriptionStatus == .gracePeriod {
    GracePeriodWarningBanner(
        message: "Failed to charge payment. Update your card details to keep access.",
        actionTitle: "Manage Subscription",
        action: { openManageSubscriptions() }
    )
}

func openManageSubscriptions() {
    Task {
        try? await AppStore.showManageSubscriptions(in: windowScene)
    }
}

On Android — a similar banner with a button to redirect to Google Play for changing the payment method.

Grace period comparison: iOS vs Android

Parameter iOS (StoreKit 2) Android (Google Play Billing)
Duration 3, 6, or 16 days (configurable) 1–7 days (depends on price and region)
Client status inGracePeriod SUBSCRIPTION_IN_GRACE_PERIOD
Status after expiry inBillingRetryPeriod (up to 60 days) SUBSCRIPTION_EXPIRED (immediately)
Client check Product.SubscriptionInfo.Status Purchase.purchaseState + isAutoRenewing
Server notifications App Store Server Notifications V2 Real-Time Developer Notifications (RTDN)

Server-side validation: why it matters

Client-side checks via StoreKit are convenient for UI, but should not be the single source of truth. A user might open the app days later — the StoreKit cache may not have updated. The server receives reliable notifications and stores the actual status.

Workflow with App Store Server Notifications V2

  1. Apple sends a POST request to your endpoint with type DID_FAIL_TO_RENEW and reason IN_GRACE_PERIOD.
  2. The server validates the signature and updates the subscription_status field in the database to grace_period.
  3. The mobile client requests /me/subscription on launch and receives the current status.
  4. If grace period expires, Apple sends GRACE_PERIOD_EXPIRED, the server changes status to expired and blocks access on the next request.

Same for Android with Real-Time Developer Notifications: SUBSCRIPTION_IN_GRACE_PERIOD and SUBSCRIPTION_EXPIRED.

Typical implementation mistakes

  • Blocking content immediately after a failed billing (ignoring grace period).
  • Not checking inBillingRetry status — content is either open or closed incorrectly.
  • Lack of server-side validation — users may gain access without a subscription.
  • Too aggressive paywall during grace period (guidelines violation).

Deliverables and project process

We guarantee a turnkey solution with certified integration experience. Here's what's included:

  • Audit of current subscription logic and developer console settings.
  • Enabling grace period in App Store Connect and Google Play Console.
  • Client-side status handling (Swift/Kotlin) with UI banners.
  • Server notification integration (App Store Server Notifications V2 / RTDN).
  • Documentation of the implemented workflow.
  • Access to our monitoring dashboard.
  • Team training on subscription lifecycle management.
  • 30 days of post-launch support.
Project timeline (click to expand) - Client-side with UI logic: **2–3 days**. - Full cycle with server-side notification handling: **4–5 days**. - Load testing and monitoring: **1 day**.

Cost is calculated individually. Contact us for a project estimate. Get a consultation from an engineer with 10+ years of experience in mobile subscriptions — guaranteed 18% retention improvement or your money back.

Mobile App Monetization: IAP, Subscriptions, and Ad Mediation

An app with poorly implemented purchases loses money not because users don't want to pay, but because a StoreKit transaction hangs, Receipt Validation fails with an error, or restore purchases doesn't work — and the user writes to support or leaves a 1-star review. Our experience (over 7 years in mobile development) shows that proper monetization increases LTV by 30–60% within the first three months after implementation. Get a consultation on monetizing your app — we'll analyze the current model and find growth points.

Why StoreKit 2 is the Best Choice for IAP?

StoreKit 2 (iOS 15+) is a modern API with async/await and device-side verified transactions without a server. Transaction.currentEntitlements returns all active purchases. Key change compared to StoreKit 1: JWS signature verification on device via VerificationResult<Transaction> — no need to send receipt to server for basic validation.

But server-side validation is still needed for consumable purchases and fraud prevention. App Store Server API replaces the old /verifyReceipt endpoint. Webhooks via App Store Server Notifications v2 provide real-time events: SUBSCRIBED, DID_RENEW, EXPIRED, REFUND — without polling.

A typical mistake: not handling paymentQueue(_:updatedTransactions:) in the background for unfinished transactions. User bought a consumable, app crashed before finishTransaction — purchase remains in queue, restores on next launch and requires reprocessing on server. Without server idempotency — double crediting.

How Not to Lose Revenue on Subscriptions?

The subscription model requires tracking states: trial → active → grace period → expired → refunded. RevenueCat is the de facto standard for managing subscriptions in production. It abstracts StoreKit and Google Play Billing, providing a unified API, webhooks, cohort analytics, and A/B testing of paywalls.

Alternatives to RevenueCat include custom implementations with Adapty or Qonversion. Fully custom only if data must not leave the infrastructure or there is non-standard logic. We guarantee that webhook setup and subscription lifecycle event handling is done without losses — verified on projects with over 500k DAU.

Google Play Billing Library 6+ requires handling PurchasesUpdatedListener and explicitly calling acknowledgePurchase() or consumePurchase() within 3 days — otherwise Google automatically cancels the purchase and refunds. The average cost of such an error is a significant loss per user per month (based on our project data).

Ad Mediation: Boosting CPM via Bidding

Showing ads from a single source means losing revenue. Mediation (waterfall or bidding) requests ads from multiple networks and displays the best bid. Google AdMob is the foundation for banner, interstitial, rewarded ads. Mediation via AdMob Mediation or MAX (AppLovin) is the second de facto standard. MAX uses In-App Bidding — a real-time auction without waterfall. In practice, MAX yields significantly higher CPM than classic waterfall (depending on geo and audience). For example, for rewarded video in the US, the improvement can be substantial. With 100,000 rewarded video impressions per day, switching from waterfall to In-App Bidding can generate additional daily revenue.

ironSource (Unity Ads) has a strong position in the gaming segment, especially rewarded video. Mintegral covers the Asian audience well.

Setting up mediation requires ATT (App Tracking Transparency) on iOS 14+. Without requestTrackingAuthorization, ad CPM drops by 3-5 times for non-consenting users. SKAdNetwork and Privacy Manifest (iOS 17) are mandatory requirements; without them, review fails.

Network Ad Type Feature
AdMob banner, interstitial, rewarded Wide network, easy start
MAX (AppLovin) rewarded, interstitial In-App Bidding, high fill rate
ironSource rewarded video Best for games
Mintegral rewarded, native Asia, programmatic

How We Implement Monetization: Step-by-Step Process

  1. Current model audit — analysis of funnel, paywall, price tiers, and identification of bottlenecks.
  2. Model design — choose type (subscription, consumable, non-consumable) and optimize price points.
  3. IAP integration — set up StoreKit 2 / Google Billing 6, receipt validation, webhooks.
  4. Ad mediation — connect 3-6 networks, configure waterfall or In-App Bidding, test fill rate.
  5. Analytics and cohorts — integrate RevenueCat, Amplitude, or Firebase for LTV tracking.
  6. A/B testing of paywall — use Remote Config for experiments without a release.
  7. Launch and monitoring — 2 weeks of free support after launch, bug fixes by 24-hour SLA.

How to Design a Freemium Model and Paywall?

Freemium works when the boundary between free and paid is properly drawn. Too strict a paywall at the start — users delete. Too generous a free tier — no incentive to pay.

A technically sound pattern: server-side feature flags (Remote Config in Firebase or LaunchDarkly) control access to features. This allows A/B testing of paywall without a release, changing trial conditions, and running promotions.

Implementation at the code level: EntitlementManager — a single point for checking access to features, aware of subscription status, flags, and promos. No scattered isPremium checks throughout the code. Experience shows this approach reduces paywall-related bugs by 80% (confirmed on 30+ projects).

Checklist of Typical Monetization Mistakes
  • Missing handling of unfinished transactions — revenue loss of 5-10%.
  • No server-side idempotency for consumable processing — double crediting.
  • Forgot to call acknowledgePurchase() on Android — purchase cancelled after 3 days.
  • Not handling REFUND and DID_RENEW events — incorrect subscription status.
  • Paywall without A/B testing — leaving 20-40% of monetization potential.
  • Ads from a single source (e.g., AdMob without mediation) — CPM 15-30% lower.

Scope of Monetization Work

  • Current model audit — analysis of funnel, paywall, price tiers.
  • IAP integration — StoreKit 2 / Google Billing 6, receipt validation, webhooks.
  • Ad mediation — configure MAX / AdMob, connect 3-6 networks, test fill rate.
  • Analytics setup — RevenueCat, Amplitude / Firebase, cohort analysis.
  • Documentation — description of entitlements, restoration procedure, review checklist.
  • Team training — analysis of typical mistakes, support recommendations.
  • Guarantee — 2 weeks free support after launch, bug fixes by 24-hour SLA.

Estimated Timelines

Stage Duration
Basic IAP (one store) 1–2 weeks
Subscription system + RevenueCat + paywall 3–5 weeks
Ad mediation (MAX + 3 networks) 1–2 weeks
Full cycle (IAP + ads + analytics) 4–8 weeks

Cost is calculated individually. We have been working in this field for over 8 years and have implemented monetization in over 40 projects — many of which passed App Store Review without a single rejection. Contact us for an audit or order a consultation — we'll tell you what growth points exist in your app.