ISO 27001 compliance for mobile app

TRUETECH is engaged in the development, support and maintenance of iOS, Android, PWA mobile applications. We have extensive experience and expertise in publishing mobile applications in popular markets like Google Play, App Store, Amazon, AppGallery and others.
Development and support of all types of mobile applications:
Information and entertainment mobile applications
News apps, games, reference guides, online catalogs, weather apps, fitness and health apps, travel apps, educational apps, social networks and messengers, quizzes, blogs and podcasts, forums, aggregators
E-commerce mobile applications
Online stores, B2B apps, marketplaces, online exchanges, cashback services, exchanges, dropshipping platforms, loyalty programs, food and goods delivery, payment systems.
Business process management mobile applications
CRM systems, ERP systems, project management, sales team tools, financial management, production management, logistics and delivery management, HR management, data monitoring systems
Electronic services mobile applications
Classified ads platforms, online schools, online cinemas, electronic service platforms, cashback platforms, video hosting, thematic portals, online booking and scheduling platforms, online trading platforms

These are just some of the types of mobile applications we work with, and each of them may have its own specific features and functionality, tailored to the specific needs and goals of the client.

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ISO 27001 compliance for mobile app
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from 2 weeks to 3 months
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Ensuring ISO 27001 Compliance in Mobile Applications

ISO 27001 is an international information security management standard. Unlike GDPR or HIPAA, it's not tied to specific data types or jurisdiction. It's a management system (ISMS) you build, document, and audit via accredited certification body.

For mobile app ISO 27001 means: all development, deployment, and operations processes embedded in organization's ISMS. Technical controls — only part of requirements.

What Annex A Means for Development

ISO 27001:2022 contains 93 controls in Annex A, grouped in 4 themes. For mobile development most significant:

A.8 Technological controls — most technical measures:

  • A.8.2 Privileged access rights — who accesses signing keys, production API keys, certs
  • A.8.7 Protection against malware — third-party SDK vetting before inclusion
  • A.8.9 Configuration management — all configs under version control, no hardcoded secrets
  • A.8.20 Networks security — TLS everywhere, network security config, certificate pinning
  • A.8.24 Use of cryptography — AES-256 at rest, TLS 1.3 in transit, key management

A.5 Organizational controls — processes:

  • A.5.8 Information security in project management — security by design in SDLC
  • A.5.23 Information security for use of cloud services — vendor assessment for each cloud provider
  • A.5.30 ICT readiness for business continuity — backup, DR plan

Technical Controls in Mobile App

Secret Management

Hardcoded API keys in code — violates A.8.9 and common audit finding. In mobile app secrets never reach repository:

// Wrong — violates A.8.9
val apiKey = "sk-prod-abc123xyz"

// Right — from BuildConfig via CI/CD secrets
val apiKey = BuildConfig.API_KEY

// Even better — key obtained from server on auth
val apiKey = tokenManager.getApiKey()

For iOS — via xcconfig files not committed to repo, and via Info.plist from CI/CD environment.

GitLeaks in pre-commit hook and CI pipeline catches accidental secret commits.

Cryptographic Key Management (A.8.24)

ISO 27001 requires documented key management policy: rotation period, rotation procedure, storage. For mobile app:

  • TLS certificates: rotation 30+ days before expiry, certificate pinning updated via OTA config (not hardcoded)
  • App signing keys: storage in HSM or cloud KMS (AWS KMS, Google Cloud KMS), not developer's local disk
  • Encryption keys for local data: in Android Keystore / iOS Secure Enclave, no export

Vulnerability Management (A.8.7, A.8.8)

Documented process:

  1. SAST — static analysis on each PR (MobSF in CI, Semgrep custom rules)
  2. Dependency scanning — Dependabot or OWASP Dependency-Check for vulnerable libraries
  3. Pentest — annually or after major changes. Report retained as audit evidence
  4. Remediation SLA — critical: 24 hours; high: 7 days; medium: 30 days

For ISO 27001 auditor need not just tools but documented process with proof of execution.

Secure SDLC (A.5.8)

ISO 27001 requires security built into development process:

  • Threat modeling on feature design — STRIDE or PASTA, documented result
  • Security requirements in acceptance criteria of each epic
  • Security-focused code review for auth, encryption, data storage changes
  • Security testing before each major release

Documentation Needed for Certification

Auditor examines documents. For mobile app mandatory:

  • Asset inventory — info assets: source code, signing keys, production data, docs
  • Risk register — risk assessment per asset: threats, probability, impact, treatment
  • Statement of Applicability (SoA) — which controls apply, which excluded and why
  • Incident response plan — procedure on security incident (breach, signing key compromise)
  • Supplier security policy — security requirements for third-party SDKs and cloud services

Certification Scope

ISO 27001 certifies organization, not app. ISMS scope defined in document: "development and support of mobile app X including supporting infrastructure". Auditor checks everything in scope.

Without full certification resources — voluntary compliance assessment (ISO 27001 self-assessment) and gap analysis report acceptable. Many clients accept this as intermediate step.

Timeline

Gap analysis + roadmap: 1–2 weeks. Technical controls implementation: 4–8 weeks. ISMS documentation + audit prep: 2–4 months. Full certification cycle: 4–9 months.