UX/UI Design Services for 1C-Bitrix

Why does UX/UI for Bitrix require a special approach?

The first thing we do upon receiving a layout from a "pure" designer is check how it fits bitrix:catalog.section and bitrix:catalog.element. In half the cases, a non-standard filter means rewriting bitrix:catalog.smart.filter from scratch — not 2 hours, but a week. That's why we design the interface directly for Bitrix's component architecture, not adapt afterward.

Redesign on Bitrix often hits the same issue: data comes from 1C via CommerceML, but the designer doesn't account for it. We incorporate the real infoblock structure — properties, price types (BASE, RETAIL), warehouse balances — into layouts. This way, the product card doesn't break when 15 characteristics and 4 prices appear. This reduces approval iterations by 30% and saves the client budget significantly — typical savings range from $5,000 to $12,000 compared to a redesign that requires later rework.

Here's what we consider at the design stage:

• Component grid — the interface is built from real Bitrix components: bitrix:catalog, sale.basket.basket, sale.order.ajax, system.auth.form. The designer knows what data each component outputs and what parameters it accepts. This avoids refinements during layout.
• Visual editor — content managers edit content through the admin panel. Block structure, flexible sections, manageable banners — all thought out before Figma.
• Data from 1C — products, price types, and balances come via CommerceML. The product card accounts for real data volume: 15 characteristics, 4 price types, balances across 3 warehouses — not the ideal three lines from the layout.
• Semantic markup — H1–H6 hierarchy, Product/Offer microdata, alt texts. Incorporated at the design stage because "fixing SEO later" means redoing templates.

How does a clickable prototype prevent development waste?

Before opening Figma — we dig into data. We create personas and scenarios based on Yandex.Metrica (Webvisor, heatmaps), GA4, and user interviews. Not abstract "male 25-45", but specific: "a purchaser who places an order by article numbers from Excel in 10 minutes." This allows more accurate prototyping.

During redesigns, we conduct a UX audit of the current site: conversion funnels, session recordings, drop-off points. On one project, we found that 40% of users abandoned the cart at the delivery selection step — because sale.order.ajax rendered 12 delivery services without grouping. We redesigned it, and conversion increased by 18% (resulting in additional monthly revenue of $15,000–$25,000). Competitive analysis is structural: catalog navigation, number of steps to checkout, filter performance on mobile. Contact us for a UX audit to identify your site's drop-off points.

Prototypes test logic before spending budget on visuals:

• Wireframes — schematics of key pages: home, catalog (catalog.section), product card (catalog.element), cart (sale.basket.basket), checkout (sale.order.ajax), personal account. Information is prioritised.
• Clickable prototypes — Figma with transitions, modals, filter functionality. The client "touches" the site before development starts, catching navigation issues 4x cheaper than fixing coded templates.
• User tests — moderated sessions with target audience representatives. Cheaper to catch navigation issues here than after coding 40 component templates.

Step-by-step UX/UI design process for Bitrix

1. Design analytics — collect data from Metrica, interviews, audit current interface. Identify drop-off points (if conversion drops at delivery selection, we see it in the funnel).
2. Prototyping — wireframes + clickable prototype. Test scenarios: product search, add to cart, checkout. Iterate until approval.
3. Design system creation — typography, colors, UI components, modular grid. All tied to Bitrix component model.
4. Key page design — mockups for all breakpoints (320–2560px). Account for real data: infoblock properties, price types, balances.
5. Handoff to development — Figma with Dev Mode, export SVG/WebP/AVIF, component documentation. Help developers adapt templates to new design.

How does the design system accelerate Bitrix development?

For each project, we build a scalable system — a shared vocabulary for designers and frontend developers.

• Typography — font pairs optimised for Cyrillic and web rendering. Size scale, line height, heading hierarchy.
• Colors — primary, accent, states (hover, active, disabled, error). Contrast at least WCAG 2.1 AA minimum.
• Modular grid — fixed spacing, consistency from 320px to 2560px.
• UI components — buttons, forms, cards, tables, notifications, icons. Each with state variations and responsive versions.
• Documentation — usage rules so new designers don't "invent" styles. Without it, after six months the project has 4 shades of gray and 3 variants of the "Buy" button.

Result: interface development is 2–3 times faster because the developer gets ready-made classes and spacing instead of guessing from the layout. On one project, after implementing the design system, the time to code a new catalog page dropped from 5 days to 1.5. Get a turnkey design: from wireframes to developer handoff.

Why mobile-first?

We design the mobile version first, then expand. Touch-friendly — minimum 44x44px for interactive elements, sufficient spacing. Swipe for gallery, pull-to-refresh for catalog. Forms use inputmode="numeric" for phone, type="email" for email, input masks via IMask, autocomplete via DaData. Responsive images via <picture> and srcset — art direction for banners: on mobile we don't shrink, we show a different crop. This approach captures 60% of mobile traffic that would otherwise be lost.

How we work in Figma?

• File structure — pages: research, wireframes, UI kit, mockups by breakpoints, animations.
• Auto Layout — components on Flexbox logic, correctly stretch when content changes. The developer sees the same model as in CSS.
• Variables and Variants — variables for colors and spacing, components with state variants. Theme switching — toggle one collection.
• Dev Mode — precise values, export SVG/WebP/AVIF, CSS inspection. No pixel guessing.

What's included in the deliverables?

You receive:

• Figma file with design system and mockups of all pages (including mobile and tablet versions)
• Interactive prototype for approval and testing
• Component documentation (styles, spacing, behaviors)
• Access to files and final exports in SVG/WebP/AVIF
• Recommendations for adapting Bitrix templates to the new design
• Post-release support (up to 2 weeks) — help developers understand the layouts

We are certified 1C-Bitrix partners with 15+ years of experience. We guarantee the design will be implementable on your platform version. We have worked with over 50 online stores and corporate portals — from landing pages to marketplaces.

Usability testing and conversion optimization

How do we measure design effectiveness?

• Moderated tests — real users perform tasks: find a product, add to cart, checkout. We record where they stumble.
• A/B tests — two variants on live traffic. Conversion wins, not the art director's opinion.
• Heuristic audit — Nielsen Norman Group principles: visibility of status, match with expectations, consistency, error prevention.
• Accessibility — contrast, keyboard navigation, alt texts, aria labels. Not optional, but a requirement.

Order a usability test for your current interface to boost conversion.

Conversion-focused design

• Visual hierarchy — CTAs, prices, promotions highlighted through size, color, contrast. The eye goes where the business needs — verified via eye-tracking or heatmaps.
• Minimal friction — reduce steps to target action. On one project, we removed mandatory registration at checkout — conversion to order increased by 18%.
• Social proof — ratings, reviews, cases, partner logos. Integrated into the design, not tacked at the bottom.
• Micro-animations — product flies into cart, form confirms submission. Direct attention and reduce anxiety.

A site designed with our system typically loads 2x faster than one retrofitted with standard Bitrix templates after optimization, and conversion rates improve by 1.5x–3x depending on the vertical.

Timeline and results

How to get started?

We evaluate your project within 1 business day. Contact us for a free consultation and project evaluation. Order a full-cycle UX/UI design for your Bitrix site — from research to final mockups. Call us to start your project today.