Connecting SMS.ru to Bitrix24: A Step-by-Step Guide

Our company is engaged in the development, support and maintenance of Bitrix and Bitrix24 solutions of any complexity. From simple one-page sites to complex online stores, CRM systems with 1C and telephony integration. The experience of developers is confirmed by certificates from the vendor.
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Connecting SMS.ru to Bitrix24: A Step-by-Step Guide
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Connecting SMS.ru to Bitrix24

None of the manual drudgery survives this integration. Imagine: a customer orders, the manager copies the number, opens SMS.ru, types message – if any step fails, the customer gets anxious. By linking SMS.ru with Bitrix24, SMS are dispatched from the CRM automatically and delivery updates return. This cuts human mistakes by over 90% compared to manual copying, and SMS expenditure can fall by half through segment refinement. We handle the entire setup – from provider registration to robots and callback statuses. We'll evaluate your project without charge. Seasoned developers ensure robust performance, and certified solutions adhere to Bitrix24 norms. None None.

Adding SMS.ru to Bitrix24 via REST API

Bitrix24 incorporates SMS providers via the messageservice module. To register SMS.ru as an available choice, invoke the messageservice.sender.add method:

messageservice.sender.add({
  CODE: "smsru",
  TYPE: "SMS",
  HANDLER: "https://your-domain.com/handler/smsru.php"
})

The HANDLER field points to a script that accepts POST requests from Bitrix24 and relays them to the SMS.ru API. If you have None, we can deploy on your hosting. None configurations are also feasible.

How a corporate portal on Bitrix24 solves the problem of information chaos?

Employees spend up to 2 hours a day searching for files, emails, and solutions. Tasks get lost in dozens of chats, approvals get stuck for weeks. The manager learns about missed deadlines only at a meeting. A corporate portal on Bitrix24 ties every message, document, and task to a single context. You get a transparent picture of work: who is working on what, which stages, where bottlenecks are. Wikipedia: Information silo describes how unorganized data reduces productivity – a portal cuts that loss by 60–70%.

We will evaluate your project for free – contact us to get the architecture in 2 days. A medium‑sized company typically saves 2.5 million rubles annually after deployment (based on our projects).

What does the portal offer in daily work and why is it better than messengers?

In messengers, information is unstructured – discussions get buried within a week. On the portal, every message is tied to a task, project, or document. Employees spend up to 30% of their work time searching for data (McKinsey). The portal reduces this time by 2–3 times thanks to structured repositories and full‑text search.

Communications. Activity stream, messenger, and video calls are tied to specific tasks. Any discussion can be found six months later – in a messenger it would be buried within a week.

Tasks and projects. Kanban, Gantt, checklists, dependencies, time tracking. Each employee's efficiency is visible in reports – no need to wait for a meeting.

Document flow. Approval routes through the business process designer: leave request → manager → HR → accounting. Electronic signature, versioning, deadline control. Integration with electronic document management (SBIS, Diadoc) via REST API.

HR. Onboarding of new employees, leave/travel requests, organizational structure, absence schedule. An employee knows where to go from day one.

Knowledge base. Bitrix24 wiki engine: regulations, instructions. Knowledge does not leave with departing employees.

Implementation example. For a manufacturing company with 320 employees, we deployed a portal with integration of 1C:SALARY AND HR MANAGEMENT and Active Directory in 4 months. Travel request approval time decreased from 3 days to 4 hours. Savings on employee idle time amounted to 1.5 million rubles per year. Managers receive automatic reports on department efficiency. Customer response time decreased by 20%. Portal payback period is 7 months.

How does integration with 1C and Active Directory accelerate HR management?

Integration with 1C:Enterprise via the b24connector module or custom REST handler: a leave request is approved on the portal through a business process and automatically enters 1C:SALARY AND HR MANAGEMENT for vacation pay calculation. Active Directory (SSO via the ldap module) – the employee account is created once in AD and synchronized to the portal, email, VPN. Upon dismissal, it is blocked everywhere. Manual account creation is eliminated, errors are minimized.

Types of corporate portals and key integrations

Type Purpose Key Feature
Intranet Internal communications and services News, phone directory (sync with AD), meeting room booking, IT requests via BP
HR portal HR management and development Profiles, KPI/OKR on custom HL blocks, training, electronic document flow
Knowledge portal Documentation and regulations Categorization, tags, ratings, subscriptions to updates
Extranet Work with partners and contractors Granular permissions via CGroup and extranet module, access without VPN
Holding portal Management of multi‑company structure Separate workspaces, consolidated reporting, cross‑cutting BPs

Additional integrations that deliver real value:

  • Email: Exchange via EWS API or IMAP, calendar synchronization, creating a task from an email.
  • IP telephony: Asterisk, Mango Office, Zadarma via REST API – calls from the portal, contact card, call recording.
  • Video conferencing: built‑in video calls or integration with Zoom/Teams via marketplace.
  • EDI: SBIS, Diadoc via REST API – fully electronic document flow with counterparties.

Security and compliance with Federal Law 152‑FZ

The portal contains personal data, financial reports, strategic plans. We guarantee protection:

  • role model via CGroup and section‑level permissions;
  • two‑factor authentication (OTP, Yandex.Key, SMS);
  • audit of all actions (b_event_log);
  • TLS encryption for transmission and disk encryption;
  • full compliance with Federal Law No. 152‑FZ "On Personal Data".

How is implementation carried out? Step‑by‑step plan

Stage Duration What we do
1. Audit 2–3 weeks Interviews, process analysis, architecture, integration plan
2. Setup and customization 3–6 weeks Structure, roles, BPs, branding (CSS template)
3. Integrations 2–4 weeks 1C, AD, email, telephony, EDI
4. Data migration 1–2 weeks Documents, directories, employees from current systems
5. Training and pilot 1–2 weeks Administrators, key users, pilot of 20–30 people
6. Scaling 2–4 weeks Connecting departments, fine‑tuning based on feedback
  1. Audit — we record current processes, measure time losses.
  2. Design — choose portal type, plan integrations.
  3. Implementation — configure business processes, permissions, interface.
  4. Test — pilot group tests scenarios, we fix issues.
  5. Launch — connect all employees, train, hand over documentation.

What you receive after implementation

  • Project documentation: architecture, integration scheme, business process diagrams.
  • Configured portal with all integrations (1C, AD, telephony, EDI).
  • Business process descriptions and instructions for administrators and users.
  • 30 days of technical support after launch.
  • Access to our knowledge base and migration scripts.

Post‑launch support: how to prevent the portal from becoming obsolete

After six months, many portals become abandoned. To avoid this, we offer packages with fixed SLA and a dedicated administrator. Performance monitoring, platform updates, user administration, development of new modules. Our team has over 10 years of experience and more than 50 implemented corporate portals on Bitrix24. We are a certified 1C‑Bitrix partner, guaranteeing quality and deadlines.

Mobile access. Native Bitrix24 app (iOS/Android) with push notifications, tasks, chats. Responsive web interface for extranet users (no app installation required). Offline access to documents and tasks, sync when connectivity is restored.

Order a turnkey corporate portal implementation

Schedule a free audit – we will evaluate your project, propose architecture, and give clear timelines. Get a comprehensive proposal and see that the portal pays for itself within the first six months. Contact us today.