AI Plugin for Bitrix24 Development

We design and deploy artificial intelligence systems: from prototype to production-ready solutions. Our team combines expertise in machine learning, data engineering and MLOps to make AI work not in the lab, but in real business.
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AI Plugin for Bitrix24 Development
Medium
~1-2 weeks
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AI Plugin Development for Bitrix24

Bitrix24 is a CRM/ERP platform. AI plugin adds chat bots, automated deal analysis, lead scoring, and customer support automation. Integration via Bitrix24 REST API and JavaScript widget framework.

Architecture

  • Webhook handler for CRM events
  • Claude API for AI responses
  • Redis for conversation history
  • REST API for custom commands

Integration Points

  • CRM card: AI analysis of deal data
  • Chat: AI-powered customer support
  • Lead scoring: ML-based qualification
  • Email: auto-reply drafts

Timeline

  • Basic REST integration: 3–5 days
  • CRM event handlers: 3–5 days
  • Chat interface: 2–3 days
  • Analytics dashboard: 1 week