Development of AI System for Employee Engagement Analysis
Employee engagement is a predictor of productivity and attrition. An AI system analyzes multiple signals and provides early warning about declining engagement before employees start looking for new jobs.
Signal Sources
Direct (surveys):
- Pulse surveys (3–5 questions weekly)
- eNPS (Employee Net Promoter Score) quarterly
- 360-degree feedback
- Stay interviews / Exit interviews
Indirect (behavioral):
- Activity in corporate systems (login frequency, tool usage)
- Participation in corporate activities
- Use of training platforms
- Working time patterns (overtime, early departures)
Analysis of Survey Text Responses
Open-ended survey questions are the richest source. AI analyzes:
- Sentiment of text responses
- Mentioned topics (management, growth, salary, team, workload)
- Sentiment changes between periods
def analyze_survey_responses(responses: list[SurveyResponse]) -> EngagementAnalysis:
topics = extract_topics(responses)
sentiment_by_topic = {
topic: analyze_sentiment([r for r in responses if topic in r.topics])
for topic in topics
}
return EngagementAnalysis(
overall_score=calculate_engagement_score(responses),
sentiment_by_topic=sentiment_by_topic,
risk_employees=identify_at_risk(responses),
top_positive_themes=get_top_themes(sentiment_by_topic, sentiment="positive"),
top_negative_themes=get_top_themes(sentiment_by_topic, sentiment="negative"),
recommended_actions=generate_recommendations(sentiment_by_topic),
)
Churn Prediction
Churn model based on a combination of signals:
- Declining eNPS over the last 2 quarters
- Declining activity in corporate systems
- Negative sentiment in surveys
- No promotions longer than X months
- Increase in days-off and sick days
Predict churn probability → alert manager: "Ivan may leave the company — we recommend a 1:1 meeting to identify the reason".
Privacy
Individual data is shown only if N ≥ 5 (aggregation). HR and managers see aggregated data for their team. Individual risk assessments — only HR director with explicit employee consent for such analysis.