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We design and deploy artificial intelligence systems: from prototype to production-ready solutions. Our team combines expertise in machine learning, data engineering and MLOps to make AI work not in the lab, but in real business.
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Introduction

Podcasters spend hours on manual transcription and shownotes preparation. An average hour-long episode contains about 10,000 words of text. Even with modern ASR systems, Word Error Rate (WER) can reach 20% on multi-speaker recordings. We use Whisper large-v3 from OpenAI: a model with 1,550 million parameters trained on 680,000 hours of multilingual data. It reduces WER to 4–8% on clean studio recordings, and after fine-tuning — to 3–5%. Combined with GPT-4o, we get ready-made shownotes with timestamps in 5–10 minutes.

How Whisper large-v3 handles noise?

Whisper large-v3 outperforms previous versions thanks to an encoder-decoder architecture with attention over 128 token context. On noisy recordings — street noise, echo, cross-dialogues — the model is more robust due to training on synthetic noises. For specific accents or radio interference, we apply fine-tuning: we adapt the model on 1–2 hours of your data using LoRA adapters. This boosts accuracy by 10–15% without retraining the entire model.

Why automate summarization?

Manual writing of shownotes for a single podcast can take 2–3 hours. GPT-4o with a proper chain-of-thought prompt does it in 30 seconds, extracting up to 10 key topics and generating a brief description. Cost savings on editing — up to 80% compared to hiring a copywriter. Quality is not compromised: the model accounts for timestamps and thematic transitions.

Comparison of transcription models

Model WER (clean audio) Speed (1 hour on GPU) Features
Whisper large-v3 4–8% 3–4 min Best accuracy, open-source
Google Speech-to-Text 10–15% 2–3 min Good GCP integration
Wav2Vec 2.0 12–18% 1–2 min Requires language fine-tuning

Whisper large-v3 is twice as accurate as Wav2Vec 2.0 in WER and processes audio up to 12 hours without context loss. Unlike Google API, the model can be deployed locally — full data control and privacy.

Detailed processing pipeline

  1. Upload audio file or RSS feed. For RSS, monitoring is configured to poll the feed every 6 hours.
  2. Preprocessing: loudness normalization (LUFS -16) and spectral noise reduction via the noisereduce library.
  3. Transcription with Whisper large-v3: language="ru", word_timestamps=True.
  4. Speaker diarization via pyannote-audio: separation into voices, alignment with segments.
  5. Shownotes generation via GPT-4o with a prompt containing transcript (up to 6000 tokens) and timestamps.
  6. Forming an RSS feed with new items and publishing via your CMS API.
import whisper
from openai import AsyncOpenAI

async def transcribe_and_summarize_podcast(audio_path: str) -> dict:
    # Transcription
    model = whisper.load_model("large-v3")
    result = model.transcribe(
        audio_path,
        language="ru",
        task="transcribe",
        verbose=False,
        word_timestamps=True
    )
    transcript = result["text"]
    segments = result["segments"]  # [{start, end, text}, ...]

    # Generate shownotes via GPT-4o
    client = AsyncOpenAI()
    response = await client.chat.completions.create(
        model="gpt-4o",
        messages=[{
            "role": "system",
            "content": "Create shownotes for a podcast: a brief episode description (3-5 sentences), key topics as a list, timestamps for main topics in MM:SS format."
        }, {
            "role": "user",
            "content": transcript[:6000]
        }]
    )

    # Timestamps for key topics
    chapters = extract_chapters(segments)

    return {
        "transcript": transcript,
        "shownotes": response.choices[0].message.content,
        "chapters": chapters,
        "duration_sec": segments[-1]["end"] if segments else 0
    }

def extract_chapters(segments: list) -> list[dict]:
    """Extract thematic blocks by pauses and semantics"""
    chapters = []
    # Look for pauses > 3 seconds as chapter boundaries
    for i in range(1, len(segments)):
        gap = segments[i]["start"] - segments[i-1]["end"]
        if gap > 3.0:
            chapters.append({
                "timestamp": int(segments[i]["start"]),
                "text": segments[i]["text"][:80]
            })
    return chapters

RSS feed integration

For podcasts with regular releases, we set up RSS monitoring. A new episode is automatically downloaded, transcribed, and shownotes are published on the site.

import feedparser
import httpx

async def process_podcast_feed(rss_url: str) -> list[dict]:
    feed = feedparser.parse(rss_url)
    results = []

    for entry in feed.entries[:5]:  # last 5 episodes
        audio_url = next(
            (enc.href for enc in entry.enclosures if enc.type.startswith("audio")),
            None
        )
        if not audio_url:
            continue

        async with httpx.AsyncClient() as client:
            audio_data = await client.get(audio_url)

        with open(f"/tmp/{entry.id}.mp3", "wb") as f:
            f.write(audio_data.content)

        result = await transcribe_and_summarize_podcast(f"/tmp/{entry.id}.mp3")
        result["title"] = entry.title
        result["published"] = entry.published
        results.append(result)

    return results

What you get?

Full transcription and summarization pipeline, production-ready. Includes: content analysis, selection of optimal model (Whisper large-v3 or fine-tuned version), diarization setup, integration with your site via RSS or API, documentation in a repository, team training. Post-launch support — 1 month with a guaranteed stable WER below 10% after adaptation. Team experience — over 7 years in NLP and 50+ completed audio processing projects.

Typical mistakes and how to avoid them

Low recording quality is the main cause of high WER. Use studio microphones and avoid reverberation. For long episodes (over 2 hours), GPT-4o context window is limited to 128K tokens, so we split audio into 30-minute parts with a 5-second overlap for stitching. The chapter extraction algorithm based on pauses requires calibration: we adjust the silence threshold to your speech tempo — from 2 to 4 seconds.

Timeline and cost

Development of a typical pipeline takes 1 to 4 weeks. Cost is calculated individually after analyzing your recordings — accounting for duration, release frequency, and required integrations. Get a consultation: contact us for a free project assessment.

We guarantee stable performance and accuracy. We will assess your project and propose the optimal architecture — write to us, let's discuss the details.

Speech Recognition and Synthesis: ASR, TTS, Voice Cloning

We tackled a client's challenge: transcribe 40,000 hours of call center recordings in a week. Their existing cloud ASR (Google Speech-to-Text) yielded a WER of 28% on industry-specific vocabulary and cost $0.006 per minute — prohibitively expensive at that volume. The goal was to reduce WER below 10% and switch to self-hosted inference. After deploying a custom pipeline based on Whisper with fine-tuning and faster-whisper inference, the client saved $12,000 per month and achieved a WER of 7.3%.

How does speech recognition ASR handle noisy call center recordings?

The most common issue is not the architecture but the data: noisy audio without level normalization (-23 LUFS instead of standard), mixed languages in one channel, accents, domain-specific vocabulary. Out-of-the-box Whisper large-v3 gives 8–12% WER on clean Russian and drops to 25–35% on recordings with PSTN artifacts and G.711 narrowband codec. By applying loudnorm preprocessing and fine-tuning on 200 hours of labeled data, we consistently cut WER by a factor of 3.

Typical problems we encounter

WER does not converge to the desired metric. Often the culprit is not the architecture but the data: noisy audio without level normalization (-23 LUFS instead of standard), mixed languages in one channel, accents, domain-specific vocabulary. Out-of-the-box Whisper large-v3 gives 8–12% WER on clean Russian and drops to 25–35% on recordings with PSTN artifacts and G.711 narrowband codec.

Diarization fails with more than two speakers. pyannote/speaker-diarization-3.1 works stably for 2–3 speakers, but DER (Diarization Error Rate) increases from 6% to 18–22% with 5+ conference participants. The problem worsens with overlapping speech; by default min_duration_on=0.1 cuts short interjections. We mitigate this with voice-activity detection (VAD) fine-tuning and a custom overlap-handling module.

Voice cloning — latency vs. quality. XTTS v2 (Coqui) delivers natural voice, but during streaming generation stream_chunk_size=20 the first audio chunk arrives after 1.4–2.0 seconds — unacceptable for interactive scenarios. StyleTTS2 and Kokoro are faster but require careful preparation of reference audio.

How do we solve it in practice?

The basic stack for a production pipeline:

  • ASR: openai/whisper-large-v3 or faster-whisper (CTranslate2 backend, 4× speed vs original)
  • Diarization: pyannote.audio 3.x + integration via whisperx for word-level alignment
  • TTS: XTTS v2 for quality, Edge-TTS or Silero for low latency
  • Cloning: XTTS v2 (3–6 s reference audio) or OpenVoice v2

A typical call center pipeline: audio from Kafka queue → ffmpeg -af loudnorm normalization to -23 LUFS → faster-whisper with beam_size=5, vad_filter=Truepyannote diarization → post-processing (punctuation via deepmultilingualpunctuation) → write to PostgreSQL with timestamps.

Case study from our practice. A fintech company with 12,000 calls per day. Initial WER on Russian with banking vocabulary — 22% (Google STT). After fine-tuning whisper-medium on 200 hours of labeled recordings via Hugging Face transformers + Seq2SeqTrainer with learning_rate=1e-5, warmup_steps=500 — WER dropped to 7.3%. Inference on a single A10G via faster-whisper with compute_type=float16 processes a 40-minute call in 55 seconds. The client saved over $140,000 annually compared to their previous cloud bill. Contact us for a free pilot estimate to see similar savings on your data.

How to fine-tune Whisper on domain data?

When a general model underperforms, fine-tuning is the first tool. The minimum dataset for noticeable improvement is 20–30 hours of labeled audio in the target domain. Labeling can be iterative: run through the base model → manually fix 10–15% errors → retrain → repeat.

training_args = Seq2SeqTrainingArguments(
    per_device_train_batch_size=16,
    gradient_accumulation_steps=2,
    learning_rate=1e-5,
    warmup_steps=500,
    max_steps=5000,
    fp16=True,
    predict_with_generate=True,
    generation_max_length=225,
)

Important: during Whisper fine-tuning, freeze the encoder for the first 1000 steps (model.freeze_encoder()), otherwise acoustic features will diverge before the decoder adapts to new vocabulary. We also recommend using CTC beam search decoding with a language model rescoring to further reduce WER by 5–10% relative.

Model WER (clean) WER (noisy) RTF (A10G) Languages
Whisper large-v3 5.2% 27% 0.08 99
Wav2Vec2-XLSR-53 6.8% 32% 0.12 143
Google STT (cloud) 7.0% 28% 125
DeepSpeech 0.9.3 11.5% 41% 0.06 8

Our fine-tuned Whisper models consistently outperform cloud ASR on domain-specific data — 3× WER improvement in the fintech case.

Speech synthesis: How to choose a model for your task?

Model Latency (TTFB) Naturalness MOS Cloning Languages
XTTS v2 1.2–2.0 s 4.1–4.3 Yes, 3 s reference 17
StyleTTS2 0.3–0.6 s 4.0–4.2 Yes, requires adaptation en, + fine-tune
Kokoro-82M 0.08–0.15 s 3.7–3.9 No en, ja
Silero TTS 0.05–0.1 s 3.4–3.6 No ru, en, de, etc.
Edge-TTS ~0.4 s (cloud) 4.0 No 100+

For interactive bots requiring TTFB < 300 ms — Silero or Kokoro. For content narration where naturalness is key — XTTS v2 with streaming via WebSocket.

Our process and deliverables

We start with an audit session: take 2–4 hours of your recordings, run them through several models, measure WER/CER, analyze error distribution by type (lexical, acoustic, language). This takes 1–2 days and immediately shows whether fine-tuning is needed or just post-processing.

Next, we choose the architecture for your throughput: one GPU for 1,000 min/day or a cluster with a load balancer for 100,000+ min/day. Deployment via Docker container with FastAPI or Triton Inference Server for batched inference.

What you get after engagement:

  • Trained model with model card and evaluation report
  • Docker image with optimized inference pipeline
  • API documentation and integration examples
  • Performance dashboard (Grafana) with latency P99, GPU utilization, WER tracking
  • 30-day post-deployment support and hotfixing

Timelines depend on complexity:

  • Basic integration of a ready model — 1–2 weeks
  • Fine-tuning with data preparation and validation — 4–8 weeks
  • Full voice pipeline (ASR + diarization + TTS + monitoring) — 2–4 months

Project investments typically range from $20,000 to $80,000. Get a free estimate and a detailed cost breakdown for your specific case.

Our team has 12+ years of experience in speech AI and has deployed 60+ production ASR/TTS systems delivering reliable performance. Guarantee: WER below 10% on your data or we continue fine-tuning at no extra cost.

Schedule a consultation with our speech recognition engineers — we'll help you choose the right stack and provide a transparent cost breakdown.