We start with an online meeting with the head of training, HR team and a subject-matter expert from the client. We work out the task: what training we're building (onboarding, equipment operation, customer service, soft skills), who the target audience is, typical mistakes staff make, what should change after the program.

The client sends us source materials in electronic form: job descriptions, training materials, service regulations, sales scripts, employee performance statistics. Output — a 5-7 page brief: learning goals, employee profile, success criteria and reporting requirements.

We design the program architecture: how many modules, what situations we practice, flow logic (linear / branching based on employee decisions), scoring criteria, pass threshold. Each module is mapped out step-by-step: task presentation → action choice → feedback → reinforcement.

We align methodology with your training team — required check depth, how to count points, what counts as a successful pass. We prepare a short pilot module (10-15 minutes) to validate the concept.

We model the working environment from your photos and floor plans: office, store, sales floor, warehouse, production area, customer's office. We create characters (clients, colleagues, managers) with detailed facial animation and voice for realistic dialogues.

For soft-skills training (sales, service, negotiations) character quality is especially important: voice, emotions, reaction to what the employee says. We invest in this because a lifeless «mannequin» doesn't give the right experience.

We develop on Unity — a universal engine that works with all popular VR headsets (Meta Quest 2/3/Pro, Pico 4, HTC Vive) and AR devices (iOS/Android tablets, HoloLens 2), and also in «behind the monitor» mode for employees without special hardware.

One build — all devices. We connect to your learning management system (LMS) via standard SCORM or xAPI protocols: results, completion time, scores flow into shared reporting automatically. We set up single sign-on via corporate Active Directory.

We gather a remote pilot group of 15-25 of your employees, send them the build and setup instructions. We help via online calls with hardware setup, train instructors on the program, run a cycle, collect feedback via surveys and logs.

We fix scenarios, add missing hints, refine wording. After the pilot we roll out to the whole company and hold active support for the first 6-8 weeks: answer questions, add new modules on request, update scripts as practice accumulates.