Setting up delivery in Bitrix24.Store

Setting Up Delivery in Bitrix24 Store

Delivery in Bitrix24 Store is configured via Store → Delivery. The toolset is simpler than in 1C-Bitrix, but sufficient for most small e-commerce scenarios: fixed cost, self-pickup, and integration with major carriers.

Delivery Service Types

Fixed cost — the simplest option. Set in the store's currency; free delivery above a specified order amount can be configured. Settings: Store → Delivery → Add → Fixed Cost.

Self-pickup — a service with no cost calculation. Multiple pickup addresses can be specified; the customer selects one at checkout.

CDEK — built-in integration. Requires API keys from CDEK (obtained via registration in the CDEK partner account). Once credentials are entered, cost calculation happens automatically based on product weight and dimensions.

Russian Post — built-in integration via the Russian Post API.

Configuring CDEK

In Bitrix24: Store → Delivery → CDEK → Settings:

A critical point — product weight and dimensions. The CDEK API v2 returns an error for zero weight. In Bitrix24 Store, weight is set in the product card (the «Weight» field, in kg). If not filled in, the «Default weight» from the CDEK settings is used.

Delivery Zones and Restrictions

For each delivery service, restrictions are configured:

• Minimum/maximum order amount
• Minimum/maximum weight
• Delivery regions (list of cities or «all cities»)

Store → Delivery → {Service} → Settings → Delivery Regions

Pickup Point Map

For CDEK and Russian Post, a map with pickup points is displayed during checkout. The map loads via the JS widget of the respective carrier. In Bitrix24, this works out of the box for built-in integrations.

Timeline