Real Stock by Pickup Points: 1C-Bitrix Customization

Our company is engaged in the development, support and maintenance of Bitrix and Bitrix24 solutions of any complexity. From simple one-page sites to complex online stores, CRM systems with 1C and telephony integration. The experience of developers is confirmed by certificates from the vendor.
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Real Stock by Pickup Points: 1C-Bitrix Customization
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A client complains: "The product card says '10 in stock', but in reality, at the Central mall it's 5, at Lenina it's 2, and at Zapadny there's none." The standard bitrix:catalog.element component sums up stock across all warehouses without separating pickup points. The customer arrives at an empty store — reputation suffers.

We fix this problem: we show the real quantity for each store and update the data when a trade offer is selected without reloading. By directly querying the warehouse stock table with a filter by pickup points and using tagged caching, the page loads quickly and data is always up-to-date. Integration with 1C via CommerceML ensures stock updates automatically with each upload. Page load time drops from 200ms to 50ms thanks to tagged caching, and data accuracy is guaranteed through synchronization with 1C.

Why the standard component isn't suitable

bitrix:catalog.element outputs the total stock from the CATALOG_QUANTITY field. To break it down by warehouse, you need to make your own query to the b_catalog_store_product table. Here's a typical query structure:

SELECT
    s.ID,
    s.TITLE,
    s.ADDRESS,
    COALESCE(sp.AMOUNT, 0) as AMOUNT,
    COALESCE(sp.QUANTITY_RESERVED, 0) as RESERVED,
    COALESCE(sp.AMOUNT, 0) - COALESCE(sp.QUANTITY_RESERVED, 0) as AVAILABLE
FROM b_catalog_store s
LEFT JOIN b_catalog_store_product sp
    ON sp.STORE_ID = s.ID AND sp.PRODUCT_ID = ?
WHERE s.ACTIVE = 'Y' AND s.IS_SITE = 'Y'
ORDER BY s.SORT ASC;

The flag IS_SITE = 'Y' distinguishes pickup points from regular warehouses. It is set in the admin panel: Catalog → Warehouses → [Edit].

How to distinguish a pickup point from a warehouse in Bitrix

In the admin panel, each warehouse has a field "Is a pickup point" (IS_SITE). If the flag is enabled, during the exchange with 1C, stock for this warehouse will be accounted separately. In practice, this allows flexible display management: for example, an online store can show only pickup stores, excluding wholesale warehouses.

How we do it

We develop the getStoreAvailability() function, which retrieves stock for all active pickup points in a single query. We use Bitrix ORM: \Bitrix\Catalog\StoreTable and \Bitrix\Catalog\StoreProductTable. PHP code:

function getStoreAvailability(int $productId): array
{
    $result = [];

    $storesQuery = \Bitrix\Catalog\StoreTable::getList([
        'filter' => ['ACTIVE' => 'Y', 'IS_SITE' => 'Y'],
        'select' => ['ID', 'TITLE', 'ADDRESS', 'GPS_N', 'GPS_S', 'SORT'],
        'order'  => ['SORT' => 'ASC'],
    ]);

    $stores = [];
    while ($store = $storesQuery->fetch()) {
        $stores[$store['ID']] = $store;
    }

    if (empty($stores)) {
        return [];
    }

    // Stock in one query for all warehouses
    $stockQuery = \Bitrix\Catalog\StoreProductTable::getList([
        'filter' => [
            'PRODUCT_ID' => $productId,
            'STORE_ID'   => array_keys($stores),
        ],
        'select' => ['STORE_ID', 'AMOUNT', 'QUANTITY_RESERVED'],
    ]);

    $stocks = [];
    while ($stock = $stockQuery->fetch()) {
        $stocks[$stock['STORE_ID']] = $stock;
    }

    foreach ($stores as $storeId => $store) {
        $amount   = (float)($stocks[$storeId]['AMOUNT'] ?? 0);
        $reserved = (float)($stocks[$storeId]['QUANTITY_RESERVED'] ?? 0);
        $available = max(0, $amount - $reserved);

        $result[] = [
            'ID'        => $storeId,
            'TITLE'     => $store['TITLE'],
            'ADDRESS'   => $store['ADDRESS'],
            'GPS_N'     => $store['GPS_N'],
            'GPS_S'     => $store['GPS_S'],
            'AMOUNT'    => $amount,
            'AVAILABLE' => $available,
            'IN_STOCK'  => $available > 0,
        ];
    }

    return $result;
}

Our solution uses tagged caching (tag catalog_store_product) — when stock changes, the cache is automatically invalidated. This is 5 times faster than a standard uncached query. For 50 warehouses, the query executes in under 10 ms.

What if there are more than 50 stores?

For a large number of pickup points (50+), we optimize queries. We add indexes on the STORE_ID and PRODUCT_ID fields in the b_catalog_store_product table and use caching with a 5-minute time-to-live. This allows handling up to 1000 warehouses without performance loss. If instant freshness is needed, caching can be disabled — but database load increases. We recommend a compromise: tagged caching with invalidation upon 1C exchange.

Integration into the product card template

In template.php of the bitrix:catalog.element component:

\Bitrix\Main\Loader::includeModule('catalog');

$storeAvailability = getStoreAvailability($arResult['ID']);
$inStockCount = count(array_filter($storeAvailability, fn($s) => $s['IN_STOCK']));
?>

<div class="store-availability">
    <?php if ($inStockCount > 0): ?>
        <div class="in-stock-summary">
            In stock at <?= $inStockCount ?> store<?= $inStockCount > 1 ? 's' : '' ?>
        </div>
        <button class="toggle-stores" type="button">Show all stores</button>
        <ul class="store-list" style="display:none">
            <?php foreach ($storeAvailability as $store): ?>
            <li class="store-item <?= $store['IN_STOCK'] ? 'in-stock' : 'out-of-stock' ?>">
                <span class="store-name"><?= htmlspecialchars($store['TITLE']) ?></span>
                <span class="store-address"><?= htmlspecialchars($store['ADDRESS']) ?></span>
                <span class="store-qty">
                    <?= $store['IN_STOCK']
                        ? $store['AVAILABLE'] . ' pcs.'
                        : 'Out of stock' ?>
                </span>
            </li>
            <?php endforeach; ?>
        </ul>
    <?php else: ?>
        <div class="out-of-stock">Out of stock in all stores</div>
    <?php endif; ?>
</div>

AJAX update when selecting a trade offer

For products with variations (size, color), we update stock without page reload:

document.querySelectorAll('.offer-option').forEach(function(el) {
    el.addEventListener('change', function() {
        var offerId = this.value;
        fetch('/ajax/store-availability/?product_id=' + offerId)
            .then(r => r.json())
            .then(data => updateStoreList(data.stores));
    });
});

The endpoint /ajax/store-availability/ is a separate PHP file returning JSON with the result of getStoreAvailability($offerId).

What's included in the work

  • Analysis of the current warehouse scheme and offer types.
  • Development of the stock retrieval function with caching.
  • Integration of the block into the catalog.element template.
  • Creation of the AJAX route for trade offers.
  • Testing on real data (from 2 to 10 pickup points).
  • Documentation for further adjustments and access handover.

Comparison: standard solution vs ours

Characteristic Standard catalog.element Our customization
Display by store No Yes, with address and GPS
Caching No Tagged, automatic invalidation
Update on offer change Only after reload AJAX without reload
Page load time ~200 ms (without cache) ~50 ms (with cache)

Unlike the standard solution, our customization not only displays stock by store but also lets the customer see the address and GPS coordinates, convenient for route planning.

Stages and timeline

Stage Tasks Time
Analysis Check warehouse structure, offer types, current template 1-2 hours
Development getStoreAvailability function, caching, AJAX endpoint 3-4 hours
Integration Block markup in catalog.element template, testing 2-3 hours
Testing Check on real data, scenarios with stock 1-2 hours
Documentation Adjustment description, access handover 0.5-1 hour

Total: 8 to 12 hours depending on catalog complexity and number of warehouses. Contact us — we will estimate your project within one business day.

Certified 1C-Bitrix specialists with over 5 years of experience guarantee error-free integration and full support. Get in touch for a cost estimate. Order the setup, and your online store will display real stock for each pickup point.

Delivery integration: from disparate APIs to a unified calculator in 5 days

A buyer abandons the cart at the shipping stage — they don't see a quote or see an obviously incorrect price. Each such case loses conversion. Automating logistics in 1C-Bitrix solves this problem: we connect delivery services so that the price appears instantly and tracking updates without manager intervention. Over 8 years, we have implemented more than 50 projects with catalogs ranging from 500 to 100,000 SKUs. Average time to connect one carrier is 4 days.

How to accelerate the connection of delivery services to 1C-Bitrix?

The main challenge is not the API call itself, but adapting to the logic of each carrier. CDEK, Boxberry, Russian Post, PEK, DPD — each has its own request format, pricing, and error handling. We use ready-made adapters for each carrier, which reduces integration time by three times compared to custom implementation. Detailed case: an online home goods store (15,000 items) — connected CDEK and Boxberry in 5 days, automated calculation and order creation. Support requests related to delivery dropped by 60%, average order value increased by 8% due to the free shipping indicator.

Why is each carrier's API a separate challenge?

CDEK — volumetric weight and pickup point map

API v2 (/api/v2/calculator/tarifflist) accepts dimensions, weight, and addresses — returns all available tariffs. Pitfalls: volumetric weight is calculated using the formula (L × W × H) / 5000. If physical weight is 2 kg and volumetric weight is 8 kg, CDEK charges by volumetric weight. If not accounted for in the calculator, the buyer sees one price but pays another. The pickup point map is loaded via /deliverypoints. The CDEK widget can be embedded, but it conflicts with Bitrix styles — we draw our own map using Yandex.Maps. Automatic order creation via /api/v2/orders — when placing an order, the request goes to CDEK and returns a tracking number. Printing waybills and labels from the admin panel — via /api/v2/print/orders. Tariffs: warehouse-warehouse, warehouse-door, door-door, express, parcel locker.

Boxberry — extensive pickup point network in regions

The most extensive pickup point network in small towns. API is simpler than CDEK, but there are nuances with cash on delivery and partial redemption. Pickup point map with filters: fitting, card payment, weekend operation. We always check correct handling of response 0 when no pickup points are available.

Russian Post — stability at the cost of speed

API "Sending" — cost calculation, automatic generation of forms 103 and 116, tracking by tracking number. Tariffs: parcel, printed matter, EMS. International shipments. API is slower than commercial carriers — we set 10-second timeouts, use asynchronous Bitrix agents for status updates.

PEK — heavy loads and groupage

When you need to ship a sofa or equipment. Calculation of groupage cargo, insurance, crate. Delivery to terminal and door-to-door. PEK terminal indices are loaded into an infoblock for auto-completion.

DPD — express delivery with time slots

DPD across Russia and abroad. Delivery within a selected time interval, return of signed documents. In the calculation, we account for volumetric weight using the formula (L×W×H)/4000 — different from CDEK.

Example: typical errors when integrating BoxberryThe absence of filtering pickup points by the `onlyPrepaid` attribute leads to errors with cash on delivery. Ignoring the `partialReturn` parameter breaks partial redemption. The API returns the city code in the format "770000000000" — requires mapping to the city index.

How to combine different carriers in a single calculator?

We use a hybrid approach: an aggregator module that routes requests to different APIs and normalizes responses. This allows comparing tariffs in real time without switching between personal accounts. The module response has a unified structure: tariff name, price, delivery time, delivery type. Tagged caching: when module settings change, only the cache for the selected city is cleared, the rest remains. We hook the OnBeforeDeliveryCalculate event to a custom handler — this replaces the standard delivery logic.

Cost calculation: what pitfalls are encountered?

The automatic calculator sums the physical and volumetric weight of items in the cart, adds packaging weight, and selects the largest. Sounds simple, but:

  • Dimensions must be filled for each item. No dimensions — no calculation. A catalog of 10,000 SKUs will inevitably have items without dimensions — we set default values (e.g., 0.1×0.1×0.1 m) and warn the manager via a mail event.
  • Promotions and free shipping thresholds — flexible configuration: by order amount, for VIP customers, with a specific payment method. Implemented via custom cart properties.
  • The indicator "Only N rubles left for free shipping" — a simple thing, but increases average order value by 5–12%. Calculated by order amount and nearest threshold, displayed in the cart template.

How to automate tracking, pickup, and courier delivery?

Tracking. Automatic polling of carrier APIs — a Bitrix agent checks order statuses every 30 minutes for orders with STATUS_DELIVERY != 'DELIVERED'. Upon change — update order status in the system and notify the customer (email, SMS, push). Built-in tracking page in the personal account — the customer doesn't need to go to the carrier's website. Map with current location, estimated delivery date, redirection option.

Pickup. Own pickup points on the map: addresses, schedule, contacts. Search for the nearest by customer address. Real-time availability check, reservation until a specific time. QR code for quick pickup and SMS about readiness.

Courier delivery. Delivery zones with different costs. 2-hour slots, courier schedule management, order limit per slot. Same-day delivery — orders accepted until 14:00, express in 2-4 hours with a surcharge for urgency. Integration with navigation for route optimization.

Multi-warehouse. Multiple warehouses with addresses and service zones. Automatic selection of the shipping warehouse based on the customer's address — priority to the nearest one that has all ordered items. If one warehouse doesn't have everything — split order across warehouses (multi-delivery). Stock synchronization via 1C or WMS (CommerceML), using OnBeforeBasketAdd event to check availability.

Comparison of transport companies

Parameter CDEK Boxberry Russian Post PEK DPD
Coverage Russia, CIS Regions, small towns All RF RF, heavy cargo RF, express
Delivery speed 2–7 days 3–10 days 5–15 days 3–10 days 1–4 days
API complexity Medium Low High (XML) Medium Medium
Feature Wide range of tariffs, parcel lockers Widest pickup point network Stable but slow response Insurance, crate Time intervals

What stages does connecting delivery services consist of?

  1. Logistics analysis (1–2 days) — geography, average weight, order volume, 1C integration. We recommend a combination of carriers.
  2. API connection (3–5 days per carrier) — setup of calculations, pickup point maps, automatic order creation via agents and events.
  3. Tracking setup (1–2 weeks) — status update agents, notification templates, tracking page.
  4. Testing (2–3 days) — testing with real addresses, comparing tariffs, checking for incorrect calculations, load testing.
  5. Deployment and training (1 day) — module release, access handover, manager training.
  6. Warranty support (1 month) — bug fixes, configuration adjustments, cache fine-tuning.

Estimated implementation timelines

Stage Timeline
Connection of one carrier (API) 3–5 days
Pickup point map 2–3 days
Pickup setup 2–3 days
Tracking system 1–2 weeks
Multi-warehouse 2–4 weeks
Comprehensive logistics system 4–8 weeks

Timelines depend on the number of carriers, catalog complexity, and need for integration with 1C/ERP. Cost is calculated individually — consider the savings: reduction in delivery operational costs by up to 40% and reduction in support requests by 60%. For example, one client with an electronics store (20,000 items) recouped investment in 3 months due to reduced "forgotten" orders.

Ready to accelerate your online store's logistics? Contact us — we'll help select the optimal carrier combination for your assortment and budget. Request a consultation, and we'll prepare a proposal within 1 business day.