1C-Bitrix Project Documentation Services

Our company is engaged in the development, support and maintenance of Bitrix and Bitrix24 solutions of any complexity. From simple one-page sites to complex online stores, CRM systems with 1C and telephony integration. The experience of developers is confirmed by certificates from the vendor.
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Documentation for 1C-Bitrix Projects

A developer quit. The new one opens init.php — 2,000 lines, 47 event handlers via AddEventHandler, a chain of agents in b_agent, and a custom module without a single comment. "Getting up to speed" takes a month. Documentation turns that month into three days — and we create it for 1C-Bitrix projects: from architecture diagrams to step-by-step instructions for the content manager.

The Cost of Missing Documentation

Specific situations we see on every other project:

  • Core update — a developer runs bitrix/tools/upgrade.php, the update overwrites modified files in /bitrix/components/bitrix/. Nobody knows which components were changed. The site breaks, rollback from backup, downtime — 4 hours
  • 1C data exchange — the exchange agent CCatalogImport::PreGenerateXML fails with an error. Why was it configured non-standard? Who changed the property mapping? Without documentation — half a day of reverse engineering
  • New contractor — the team receives the project, sees 12 highload blocks without descriptions, custom tables b_custom_order_log and b_product_sync_history. What do they store? How are they related to infoblocks? The answer — nowhere
  • Team growth — every new developer spends three weeks following around "the person who knows" instead of opening documentation and working

Technical Documentation

For developers and DevOps — the project's internals:

Architecture:

  • Bitrix modules used (sale, catalog, iblock, main, custom)
  • Request path: HTTP → nginx → urlrewrite.php → component → template → response
  • Server infrastructure: configuration, topology, load balancing

Data structure — the most critical part:

  • Infoblocks: types (IBlock::TYPE_ID), sections, properties (PROPERTY_CODE), relationships between infoblocks via "Element binding" property type
  • Highload blocks: b_hlblock_entity table, purpose of each block, field structure, user fields (UF_*), indexes
  • Custom database tables — why they were created, DDL, relationships with b_iblock_element, b_sale_order, and other standard tables
  • Product catalog: price types (b_catalog_group), warehouses (b_catalog_store), cart rules (b_sale_discount)

Custom development:

  • Components in /local/components/ — purpose, class.php, input parameters (.parameters.php), templates, dependencies
  • Modules in /local/modules/ — API, events, installation scripts
  • Event handlers — list of all AddEventHandler/registerEventHandler with descriptions: which event, what it does, criticality
  • Agents (b_agent) — schedule, functionality, which ones must not be stopped (1C exchange, mailings, cart cleanup)
  • Modified core files — complete list. When updating bitrix/, these files will be overwritten

Integrations:

  • 1C exchange: catalog module settings → "Exchange with 1C," CommerceML format, CCatalogImport schedule, property mapping, pitfalls (encodings, timeouts, import.xml size)
  • Payment systems: handlers in sale.handlers, operating modes (test/production), callback URLs
  • Delivery services: profiles in sale.delivery, calculation algorithms, API keys
  • CRM, marketplaces, external APIs: endpoints, authentication mechanisms, sync frequency

User Instructions

For content managers and administrators:

Content manager guide:

  • Catalog management: creating infoblock elements, filling properties, working with sections. Which fields are required, which affect the display on the site
  • Images: accepted sizes (is auto-resize configured or not?), formats, upload process to DETAIL_PICTURE and PROPERTY_GALLERY
  • Promotions and discounts — how to set up a cart rule in "Marketing" → "Cart rules" without breaking pricing. Verification via test order

Administrator guide:

  • Users: groups (b_group), access rights to modules and infoblocks
  • Order processing: statuses (b_sale_status), payments, refunds
  • Backup via "Settings" → "Backup" — with the caveat that for large projects, the built-in backup isn't sufficient

Format:

  • Step-by-step with numbering
  • Screenshots with annotations — arrows, highlights, labels
  • FAQ from real questions collected during training
  • Video instructions for non-trivial operations (on request)

API Documentation

For projects with a custom REST API:

  • All endpoints: method, URL, purpose, parameters (required/optional), response format
  • Authentication: token acquisition mechanism, TTL, refresh
  • Rate limiting: limits, HTTP codes on exceeding
  • Examples — working cURL commands, not theoretical ones
Element Description
Endpoint URL, HTTP method
Parameters Name, type, required
Headers Authorization, Content-Type
Request body JSON with example
Response (success) HTTP code, JSON structure
Response (error) HTTP code, error format
cURL example Ready, tested command

Tools: Swagger/OpenAPI for interactive documentation, Postman Collection for testing.

Architecture Diagrams

One diagram replaces 10 pages of text:

  • Infrastructure — servers, networks, load balancer, database (master-slave?), Redis, CDN. Physical and logical topology
  • Components — Bitrix modules, custom components in /local/, external services, relationships
  • ER diagramb_iblock_element, b_sale_order tables, highload blocks, custom tables. Fields, relationships, indexes. Especially critical for custom tables that aren't in the Bitrix documentation
  • Data flows — how information moves between Bitrix, 1C, marketplaces, CRM, payment systems
  • Site map — what's an infoblock, what's a static page, what's a custom section on a component

Formats: Draw.io, Mermaid (version-controlled in Git), PlantUML.

Operations Procedures

Deploy:

  • Step-by-step instructions for staging and production
  • Post-deploy checklist: verify homepage, catalog, checkout, 1C exchange
  • Rollback procedure — which symlink to switch, which database backup to restore

Backups:

  • Schedule: database, upload/, configurations
  • Where they're stored and for how long
  • Restore procedure — tested, not theoretical
  • Monthly test restore

Core update:

  • Staging → testing → production. Strictly in this order
  • Compatibility check for custom components and modified core files
  • bitrix/updates/ — what was updated

Incidents:

  • Classification: site down / 500 errors / broken 1C exchange / performance issues
  • Contact persons and areas of responsibility
  • Action templates for each type

Timeline

Documentation Type Timeline
Technical documentation (medium project) 2–3 weeks
User instructions (10–15 sections) 1–2 weeks
API documentation (Swagger) 1–2 weeks
Architecture diagrams (full set) 3–5 days
Operations procedures 1–2 weeks
Complete package 4–8 weeks

We host documentation in Confluence, GitBook, Notion, or Wiki — with access control. We update it with every significant change, because outdated documentation is worse than no documentation — it creates false confidence.