Setting up Appreciations and Badges in Bitrix24
An employee closes a complex project ahead of schedule. The manager says "great job" in the chat — and that's it. A month later, during review, both have forgotten the details. There's no achievement history, no public recognition, no motivation to repeat. Appreciations and badges in Bitrix24 formalize recognition: achievements are visible in profiles, in the feed, in reports.
How Appreciations Work
An appreciation in Bitrix24 is a special type of post in the Activity Stream. Any employee can send an appreciation to a colleague: select the recipient, write a message, choose a badge. The appreciation appears in the common feed and remains in the recipient's profile.
Mechanism:
- Employee clicks "More" → "Appreciation" in the Activity Stream.
- Selects recipient (one or several).
- Chooses a badge from available options.
- Writes a message — explaining why they're appreciating.
- Posts — the message appears in the feed, colleagues can like and comment.
Badge Configuration
Badges are visual icons attached to appreciations. Bitrix24 includes standard badges. Custom badges are added by an administrator:
- "Hero of the Month" — for outstanding results
- "Mentor" — for helping newcomers
- "Quick Start" — for new employees who completed onboarding ahead of schedule
- "Team Player" — for contribution to group projects
- "Innovator" — for implemented ideas
Each badge consists of an image (PNG, recommended size 100x100 px) and a title. Badges are uploaded in portal settings: Settings → Portal Settings → Appreciations.
Feed Integration
Appreciations appear in the Activity Stream alongside regular posts. This ensures visibility — colleagues see who received recognition and why. Effects:
- The recipient sees the appreciation as a notification and in their profile.
- Manager sees appreciation statistics by department.
- Employee profile displays a list of received badges.
Gamification Elements
Appreciations are the foundation of gamification. To enhance:
- Appreciation Counter — profile shows total appreciations sent and received.
- Leaderboard — most "appreciative" and most "appreciated" employees in a month.
- KPI Integration — number of received appreciations counts towards employee evaluation (via custom profile fields).
Reporting
Administrators and HR see:
- Who receives the most appreciations (team leaders)
- Who sends them (active managers and mentors)
- Trend over months — is a recognition culture growing?
- Distribution by department
Data is exported via REST API (log.blogpost.get with type filtering) or from portal reports.
What We Configure
- Set of custom badges aligned with company values
- Usage rules: who, when, for what appreciations are sent
- Display in feed and employee profiles
- Statistics and reporting on appreciations
- Integration with motivation system (if using ratings or KPI)
- Employee training: how to send appreciations and why it matters