Employee Schedule Setup in Bitrix24
HR asks: "Who's on shift tomorrow?" — and the calling starts. The schedule is in a spreadsheet updated two weeks ago. An employee got sick — finding a replacement happens in chat. Vacation was approved verbally but isn't reflected in the timesheet. Schedule in Bitrix24 solves coordination: who works, when, by what schedule, who's absent — all in one place, accessible to managers and HR.
Work Schedules
A work schedule is a template describing standard working conditions. Created in Settings → Work Time → Work Schedules.
Schedule types:
| Type | Description | Example |
|---|---|---|
| Five-day | Fixed days and hours | Mon–Fri, 9:00–18:00 |
| Flexible | Fixed hours, flexible start | 8 hours a day, start 8:00–10:00 |
| Shift | Rotation of work and days off | 2 on/2 off, 12-hour shifts |
| Individual | Non-standard for specific employee | 4 days x 10 hours |
Each schedule includes: work days, start and end times, break duration, hourly norm for the period.
Assigning Schedules
A schedule is assigned to:
- Entire department — all employees work one schedule. Set in department properties.
- Specific employee — personal schedule if different from department. Set in employee profile.
If an employee moves to another department — the schedule changes automatically (if department-tied) or manually (if personal).
Managing Shifts
For shift-based companies (manufacturing, retail, support), shift scheduling is configured:
- Create shift template: "Morning 06:00–14:00," "Day 14:00–22:00," "Night 22:00–06:00."
- Assign employees to shifts — manually or by rotation.
- Publish schedule — employees see their shifts in the calendar.
Shift swap: if an employee can't work — manager assigns a replacement in the schedule. Change history is saved.
Absences
Absences are integrated with the schedule. Absence types:
- Vacation — annual paid, unpaid, educational.
- Sick leave — with start and end dates.
- Business trip — with city and purpose.
- Compensatory time — payment for overtime.
- Remote work — employee available but not in office.
An absence request is created by employee in Work Time → Absence Schedule → Add Absence. Manager approves or rejects. Approved absence automatically appears in the calendar and schedule.
Control and Reports
Manager sees the team schedule as a table: employees in rows, days in columns. Color coding: work day, day off, vacation, sick leave.
Reports:
- Timesheet — actual hours worked vs. standard.
- Vacation balance — days used, days remaining.
- Absence statistics — frequency of sick leave, comp time by department.
What We Configure
- Create work schedules: five-day, flexible, shift-based
- Assign schedules to departments and employees
- Shift scheduling: shift templates, rotation, replacements
- Absence types: vacations, sick leave, business trips, remote work
- Absence approval process: request → approval → calendar reflection
- HR and manager training: using schedules, reading reports