We often see teams paying for Zoom while already having video calls in Bitrix24. The license is paid, but the feature is not configured — calls are not recorded, not linked to CRM. Meanwhile, participant limits are strictly tied to the tariff, and recording requires free space on Drive. We help set up video conferencing in Bitrix24 so you work in a unified environment. This reduces costs and simplifies communication. Our specialists have completed 50+ successful implementations. According to official Bitrix24 documentation, video calls are available on all tariffs but with different limits. Cost savings on licenses can reach 30% when switching from Zoom to Bitrix24, especially for companies with many users. Setup takes 2 to 4 hours, and for a typical configuration with 5 rooms, 1 day. The cost is calculated individually — typical setup starts from $200 to $500 depending on complexity. Contact us for an accurate estimate.
Tariff Limits and Participants
The number of video call participants depends on the tariff. For larger teams, we recommend tariffs starting from Standard. The table below summarizes the limits.
| Tariff |
Max Participants |
Recording |
Note |
| Free |
5 |
No |
Basic calls |
| Basic |
24 |
Yes |
Suitable for small teams |
| Standard |
48 |
Yes |
Main working option |
| Professional |
48 |
Yes |
All features |
| Enterprise |
100+ |
Yes |
For large companies |
If participants exceed the limit, they won't be able to connect — this is important when choosing a tariff.
How to Create a Conference Room?
Conference rooms are permanent links for regular meetings. You create a room, send the link, and participants connect at the scheduled time. Setup: Chats and Calls → Video Conferencing → Create Conference. Specify a name, participants, and schedule. The link never changes — it can be added to the calendar as a recurring event.
Call Recording and Storage Management
Recording is enabled with one button. The file is saved to Bitrix24 Drive and attached to the chat. All chat participants get access. Recordings take up space on Drive — consider your storage limit. For long conferences, the file can be 500 MB or more. We recommend setting up automatic recording for important meetings.
Why Bitrix24 Video Conferencing Is Better Than Zoom?
Compare the two services. Bitrix24 video calls are integrated with CRM and tasks. All calls are linked to deals. Unlike Zoom, you don't need to switch between windows. Recordings are stored where documents are. Inviting external participants via a link without registration — guests connect from a browser. Savings on licenses can reach 30% when switching from Zoom to Bitrix24, especially for companies with many users. Bitrix24 video calls are set up twice as fast as Zoom and require less administrative effort.
What's Included in the Setup Work
- Audit of current tariff and configuration: checking limits, Drive space, Bitrix24 version.
- Designing the structure of conference rooms: determining the number of rooms, access rights, schedule.
- Configuring rooms, recording, integration with calendar and CRM.
- Testing: checking calls with different numbers of participants, recording, screen sharing.
- Training employees: showing how to create and record calls.
- Documentation of settings and accesses.
- Post-project support for 30 days.
Setup Process
- Audit of tariff and current configuration. We check limits, Drive space, Bitrix24 version.
- Designing the structure of conference rooms. We determine the number of rooms, access rights.
- Configuration: creating rooms, setting up recording, integration with calendar and CRM.
- Testing: we check calls with different numbers of participants, recording, screen sharing.
- Training employees: we show how to create and record calls.
Timeline and Cost
Typically, setup takes 2 to 4 hours depending on complexity. For a typical configuration with 5 rooms — 1 day. The cost is calculated individually, but typical setup starts from $200 to $500. Contact us for an accurate estimate.
Typical Problems and Their Solutions
| Problem |
Cause |
Solution |
| Participants can't hear each other |
Incorrect microphone settings |
Check microphone access in the browser |
| Screen sharing doesn't open |
Browser restrictions |
Use Chrome or Edge |
| Call not recording |
Insufficient Drive space |
Upgrade tariff or clean Drive |
Additional Features
Screen sharing, file transfer, in-conference chat, integration with external cameras and microphones are supported.Our Experience and Guarantees
We have configured video conferencing for 50+ companies of various sizes. We know all setup nuances, including working with REST API and integration with corporate systems. We guarantee stable call performance and recording. For effective Bitrix24 video conferencing setup, consider tariff video call limits and conference room configuration. Get a consultation — we will evaluate your tariff and offer the optimal solution. Order Bitrix24 video conferencing setup today.
According to Bitrix24 Help Desk, video calls are available on all tariffs with varying participant limits.
How a corporate portal on Bitrix24 solves the problem of information chaos?
Employees spend up to 2 hours a day searching for files, emails, and solutions. Tasks get lost in dozens of chats, approvals get stuck for weeks. The manager learns about missed deadlines only at a meeting. A corporate portal on Bitrix24 ties every message, document, and task to a single context. You get a transparent picture of work: who is working on what, which stages, where bottlenecks are. Wikipedia: Information silo describes how unorganized data reduces productivity – a portal cuts that loss by 60–70%.
We will evaluate your project for free – contact us to get the architecture in 2 days. A medium‑sized company typically saves 2.5 million rubles annually after deployment (based on our projects).
What does the portal offer in daily work and why is it better than messengers?
In messengers, information is unstructured – discussions get buried within a week. On the portal, every message is tied to a task, project, or document. Employees spend up to 30% of their work time searching for data (McKinsey). The portal reduces this time by 2–3 times thanks to structured repositories and full‑text search.
Communications. Activity stream, messenger, and video calls are tied to specific tasks. Any discussion can be found six months later – in a messenger it would be buried within a week.
Tasks and projects. Kanban, Gantt, checklists, dependencies, time tracking. Each employee's efficiency is visible in reports – no need to wait for a meeting.
Document flow. Approval routes through the business process designer: leave request → manager → HR → accounting. Electronic signature, versioning, deadline control. Integration with electronic document management (SBIS, Diadoc) via REST API.
HR. Onboarding of new employees, leave/travel requests, organizational structure, absence schedule. An employee knows where to go from day one.
Knowledge base. Bitrix24 wiki engine: regulations, instructions. Knowledge does not leave with departing employees.
Implementation example. For a manufacturing company with 320 employees, we deployed a portal with integration of 1C:SALARY AND HR MANAGEMENT and Active Directory in 4 months. Travel request approval time decreased from 3 days to 4 hours. Savings on employee idle time amounted to 1.5 million rubles per year. Managers receive automatic reports on department efficiency. Customer response time decreased by 20%. Portal payback period is 7 months.
How does integration with 1C and Active Directory accelerate HR management?
Integration with 1C:Enterprise via the b24connector module or custom REST handler: a leave request is approved on the portal through a business process and automatically enters 1C:SALARY AND HR MANAGEMENT for vacation pay calculation. Active Directory (SSO via the ldap module) – the employee account is created once in AD and synchronized to the portal, email, VPN. Upon dismissal, it is blocked everywhere. Manual account creation is eliminated, errors are minimized.
Types of corporate portals and key integrations
| Type |
Purpose |
Key Feature |
| Intranet |
Internal communications and services |
News, phone directory (sync with AD), meeting room booking, IT requests via BP |
| HR portal |
HR management and development |
Profiles, KPI/OKR on custom HL blocks, training, electronic document flow |
| Knowledge portal |
Documentation and regulations |
Categorization, tags, ratings, subscriptions to updates |
| Extranet |
Work with partners and contractors |
Granular permissions via CGroup and extranet module, access without VPN |
| Holding portal |
Management of multi‑company structure |
Separate workspaces, consolidated reporting, cross‑cutting BPs |
Additional integrations that deliver real value:
- Email: Exchange via EWS API or IMAP, calendar synchronization, creating a task from an email.
- IP telephony: Asterisk, Mango Office, Zadarma via REST API – calls from the portal, contact card, call recording.
- Video conferencing: built‑in video calls or integration with Zoom/Teams via marketplace.
- EDI: SBIS, Diadoc via REST API – fully electronic document flow with counterparties.
Security and compliance with Federal Law 152‑FZ
The portal contains personal data, financial reports, strategic plans. We guarantee protection:
- role model via CGroup and section‑level permissions;
- two‑factor authentication (OTP, Yandex.Key, SMS);
- audit of all actions (b_event_log);
- TLS encryption for transmission and disk encryption;
- full compliance with Federal Law No. 152‑FZ "On Personal Data".
How is implementation carried out? Step‑by‑step plan
| Stage |
Duration |
What we do |
| 1. Audit |
2–3 weeks |
Interviews, process analysis, architecture, integration plan |
| 2. Setup and customization |
3–6 weeks |
Structure, roles, BPs, branding (CSS template) |
| 3. Integrations |
2–4 weeks |
1C, AD, email, telephony, EDI |
| 4. Data migration |
1–2 weeks |
Documents, directories, employees from current systems |
| 5. Training and pilot |
1–2 weeks |
Administrators, key users, pilot of 20–30 people |
| 6. Scaling |
2–4 weeks |
Connecting departments, fine‑tuning based on feedback |
- Audit — we record current processes, measure time losses.
- Design — choose portal type, plan integrations.
- Implementation — configure business processes, permissions, interface.
- Test — pilot group tests scenarios, we fix issues.
- Launch — connect all employees, train, hand over documentation.
What you receive after implementation
- Project documentation: architecture, integration scheme, business process diagrams.
- Configured portal with all integrations (1C, AD, telephony, EDI).
- Business process descriptions and instructions for administrators and users.
- 30 days of technical support after launch.
- Access to our knowledge base and migration scripts.
Post‑launch support: how to prevent the portal from becoming obsolete
After six months, many portals become abandoned. To avoid this, we offer packages with fixed SLA and a dedicated administrator. Performance monitoring, platform updates, user administration, development of new modules. Our team has over 10 years of experience and more than 50 implemented corporate portals on Bitrix24. We are a certified 1C‑Bitrix partner, guaranteeing quality and deadlines.
Mobile access. Native Bitrix24 app (iOS/Android) with push notifications, tasks, chats. Responsive web interface for extranet users (no app installation required). Offline access to documents and tasks, sync when connectivity is restored.
Order a turnkey corporate portal implementation
Schedule a free audit – we will evaluate your project, propose architecture, and give clear timelines. Get a comprehensive proposal and see that the portal pays for itself within the first six months. Contact us today.
