SignNow E-Signature Integration for Your Website

Our company is engaged in the development, support and maintenance of sites of any complexity. From simple one-page sites to large-scale cluster systems built on micro services. Experience of developers is confirmed by certificates from vendors.

Development and maintenance of all types of websites:

Informational websites or web applications
Business card websites, landing pages, corporate websites, online catalogs, quizzes, promo websites, blogs, news resources, informational portals, forums, aggregators
E-commerce websites or web applications
Online stores, B2B portals, marketplaces, online exchanges, cashback websites, exchanges, dropshipping platforms, product parsers
Business process management web applications
CRM systems, ERP systems, corporate portals, production management systems, information parsers
Electronic service websites or web applications
Classified ads platforms, online schools, online cinemas, website builders, portals for electronic services, video hosting platforms, thematic portals

These are just some of the technical types of websites we work with, and each of them can have its own specific features and functionality, as well as be customized to meet the specific needs and goals of the client.

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SignNow E-Signature Integration for Your Website
Medium
~3-5 days
Frequently Asked Questions

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Development stages

Latest works

  • image_website-b2b-advance_0.webp
    B2B ADVANCE company website development
    1358
  • image_web-applications_feedme_466_0.webp
    Development of a web application for FEEDME
    1250
  • image_websites_belfingroup_462_0.webp
    Website development for BELFINGROUP
    956
  • image_ecommerce_furnoro_435_0.webp
    Development of an online store for the company FURNORO
    1188
  • image_crm_enviok_479_0.webp
    Development of a web application for Enviok
    929
  • image_bitrix-bitrix-24-1c_fixper_448_0.webp
    Website development for FIXPER company
    947

An online store manager used to spend up to 2 hours on contract approvals with clients — after integration with SignNow, the time was cut to 5 minutes. Connecting e-signature to a site often stalls due to complex JWT setup, SDKs, and lengthy approvals. SignNow from airSlate stands out with a simple REST API and affordable pricing. Our team has delivered over 30 such integrations — from small online stores to corporate portals. Average time savings on signing is up to 70%, and for a small business, that can mean saving up to $2,000 per month in manual labor costs. Contact us for a consultation — we will prepare a solution for your project.

How SignNow Reduces Document Workflow Costs

SignNow does not require purchasing an SDK or complex infrastructure. OAuth 2.0 and direct REST requests are sufficient. According to the official SignNow REST API, the system handles up to 1000 requests per minute — enough for any mid-sized business. Integration costs pay off in 2–3 months through reduced manual labor. Compare: manual contract approval takes an average of 2 hours, with SignNow — 5–10 minutes. SignNow is 3 times cheaper than DocuSign for small businesses, making it a cost-effective choice for online document workflow automation.

How to Set Up Authentication in SignNow

SignNow uses OAuth 2.0 with the client_credentials grant for server integrations. This is simpler than DocuSign — no JWT or Legacy Header needed. Here is how we obtain a token:

class SignNowAuthService
{
    private string $baseUrl = 'https://api.signnow.com';

    public function getToken(): string
    {
        $response = Http::withBasicAuth(
            config('services.signnow.client_id'),
            config('services.signnow.client_secret')
        )->asForm()->post("{$this->baseUrl}/oauth2/token", [
            'grant_type' => 'client_credentials',
            'scope'      => '*',
        ]);

        $token = $response->json('access_token');
        Cache::put('signnow_token', $token, now()->addMinutes(55));
        return $token;
    }

    public function token(): string
    {
        return Cache::get('signnow_token') ?? $this->getToken();
    }
}

The token lives for 3600 seconds; we cache it with a 5-minute buffer. For operations on behalf of a specific user, Password Grant is used, but in most cases client_credentials is sufficient.

Uploading a Document and Placing Fields

After authentication, we upload a PDF (max size 50 MB) and add signature fields. SignNow supports smart fields — if the PDF contains anchors like [[sig|req|signer1]], signature fields are placed automatically. This is more convenient than manually calculating coordinates.

class SignNowDocumentService
{
    public function __construct(private SignNowAuthService $auth)
    {}

    public function uploadDocument(string $pdfPath, string $fileName): string
    {
        $response = Http::withToken($this->auth->token())
            ->attach('file', file_get_contents($pdfPath), $fileName)
            ->post('https://api.signnow.com/document');
        return $response->json('id');
    }

    public function addSignatureFields(string $documentId, array $signers): void
    {
        $fields = [];
        $roleIndex = 0;
        foreach ($signers as $signer) {
            $fields[] = [
                'type'         => 'signature',
                'role'         => $signer['role'] ?? "Signer {$roleIndex}",
                'role_id'      => (string)$roleIndex,
                'required'     => true,
                'height'       => 40,
                'width'        => 200,
                'x'            => 100,
                'y'            => 600,
                'page_number'  => 0,
            ];
            $roleIndex++;
        }
        Http::withToken($this->auth->token())
            ->put("https://api.signnow.com/document/{$documentId}", ['fields' => $fields]);
    }
}

We use anchors — this reduces integration time and eliminates field positioning errors.

How to Send a Document for Signing and Get Status

To send an invitation to signers, we use the invite method. SignNow allows setting reminders and expiration:

public function sendInvite(string $documentId, array $signers): string
{
    $recipients = [];
    foreach ($signers as $index => $signer) {
        $recipients[] = [
            'email'      => $signer['email'],
            'role'       => $signer['role'] ?? "Signer {$index}",
            'role_id'    => (string)$index,
            'order'      => $index + 1,
            'reminder'   => [
                'remind_before'  => 0,
                'remind_after'   => 3,
                'remind_repeat'  => 2,
            ],
            'expiration_days' => 30,
            'subject'    => 'Please sign the document',
            'message'    => "Hello, {$signer['name']}! Please sign the attached document.",
        ];
    }
    $response = Http::withToken($this->auth->token())
        ->post("https://api.signnow.com/document/{$documentId}/invite", [
            'to'   => $recipients,
            'from' => config('services.signnow.sender_email'),
        ]);
    return $response->json('status');
}

After signing, SignNow sends a webhook. We register the document.complete event and handle it:

// Register webhook
Http::withToken($this->auth->token())
    ->post('https://api.signnow.com/api/v2/events', [
        'event'       => 'document.complete',
        'entity_id'   => $documentId,
        'action'      => 'callback',
        'callback_url' => route('webhooks.signnow'),
    ]);

// Handler
public function handleSignNowWebhook(Request $request): Response
{
    $data = $request->json()->all();
    if (($data['event'] ?? '') === 'document.complete') {
        $documentId = $data['meta']['document_id'];
        DownloadSignedDocumentJob::dispatch($documentId);
    }
    return response()->noContent();
}

Embedded Signing: Sign Without Leaving Your Site

If you need the client to sign without navigating away from your site, we use embedded signing — get a link (valid 60 minutes) and embed it in an iframe. This is a key feature for iframe signing.

public function getSigningLink(string $documentId, string $email): string
{
    $response = Http::withToken($this->auth->token())
        ->post("https://api.signnow.com/link", [
            'document_id' => $documentId,
        ]);
    return $response->json('url');
}

This works in most browsers, but requires handling postMessage after completion.

Why Choose Embedded Signing?

Embedded signing eliminates redirects to a third-party service — the client stays on your site. This increases trust and conversion. The link is valid for 60 minutes; after signing, a postMessage is sent that your page catches. If deeper customization is needed, SignNow allows configuring the iframe color scheme.

SignNow vs DocuSign Comparison

Criterion SignNow DocuSign
API Pure REST, no SDK required SDK available, but OAuth more complex
Embedded signing Available, but limited UI Advanced, with customization
Smart fields Anchors in PDF Field support via API
Price Cheaper for SMB More expensive, more features
Document storage No fiscal storage Built-in audit trail

SignNow is more advantageous for mid-sized businesses due to API simplicity and pricing. The average cost per document signing is 2–3 times lower.

Typical Integration Mistakes

  1. Not caching the token — each request gets a new one, slowing down operations.
  2. Ignoring webhooks — without them, you won't know when a document is signed.
  3. Hardcoding field coordinates — better to use anchors.
  4. Not handling errors — SignNow returns 401 on token expiry, 404 on deleted documents.

Our Work Stages

Stage Duration Result
Analysis 1 day Integration specification
OAuth setup 0.5 day Working token with caching
Upload and fields 1 day PDF upload, smart fields
Send and webhooks 0.5 day Invitations, event handling
Embedded signing (if needed) 1 day Iframe with signature
Testing 0.5 day Debugging, error handling

What Our Integration Includes (Deliverables)

  • OAuth setup and token caching
  • Document upload and smart fields implementation
  • Invite sending mechanism and webhook handling
  • Embedded signing integration (if required)
  • Tests and documentation writing
  • Training for your team on system usage
  • Post-integration support for 30 days
  • Access to our monitoring dashboard for webhook logs

Timelines: basic integration — 2–3 business days, with embedded signing — 3–4 days. Pricing is individual after analysis.

Get a consultation — we will assess your project and propose a turnkey solution. Our team's expertise spans dozens of e-signature integrations. We guarantee reliability and deadlines. Contact us — we will prepare a commercial proposal within one day.

Website CRM Integration: Bitrix24, amoCRM, Salesforce, HubSpot

A sales manager manually copies leads from email into the CRM. Half of them never make it. Follow‑up calls are missed. This isn’t a people problem — it’s an architectural gap between the website and the company’s core system. We close that gap with a direct site‑to‑CRM connection: leads land in the pipeline within 30 seconds after form submission, duplication is blocked, and status changes flow both ways automatically. Request a free integration audit to identify the bottlenecks in your current flow.

Integration isn’t just a POST to an API endpoint. It’s a battle against timeouts, duplicate records, data loss, and desynchronised states. We handle three core problems at once: asynchronous delivery (so the user never waits for the CRM), deduplication by email (one address – one lead), and two‑way feedback (a status change in the CRM instantly appears on the site). Below is how we tackle each.

Bitrix24: REST API and Event Handlers

Bitrix24 dominates the Russian B2B space. Its REST API works via OAuth 2.0 or an incoming webhook (webhook is simpler but less secure for production). Main entities are lead, deal, contact, and company.

Creating a lead requires POST /rest/crm.lead.add with the correct field set. Attaching it to a funnel means passing SOURCE_ID. Adding a timeline comment uses crm.timeline.comment.add. Real‑time tracking is done through Event Handlers: register a hook with event.bind; Bitrix24 pushes a POST to your endpoint when any deal status changes.

The real complexity lies in custom fields. Every Bitrix24 installation has its own set, and their IDs must be fetched via crm.lead.fields. Mapping those fields between the site and the CRM can be done manually or automatically — we use an automatic detection mechanism that works even in non‑standard configurations (proven on 20+ projects). We guarantee correct matching, so no lead arrives without the right pipeline stage or source tag.

amoCRM: Clean REST with Predictable Endpoints

amoCRM (now Kommo for international markets) offers a cleaner API. OAuth 2.0 with refresh token, JSON API, and well‑structured endpoints. Pipelines are pipelines, deals are leads, contacts are contacts.

A common mistake: when creating a deal you must supply pipeline_id and status_id explicitly. Without them the deal lands in the default pipeline – often the wrong one. Tags for source classification go into _embedded.tags. Incoming webhooks are configured in the admin panel; they support add, update, delete, status, and note events. We always verify the webhook signature using the API key and make sure the endpoint responds with 200 OK in under 5 seconds – otherwise the CRM marks delivery as failed.

Salesforce and HubSpot: Enterprise‑Grade Integration

Salesforce is the enterprise standard. It offers REST API, SOQL for complex queries, and Apex for server‑side logic. Integration can be direct via Salesforce REST API or through middleware like Zapier or MuleSoft. For PHP projects we use phpforce/soap-client or the Force.com‑Toolkit. The main challenge is mapping hundreds of custom objects and fields; we solve it with Describe Global to collect metadata automatically – cutting setup time by three‑quarters compared to reading documentation manually (Salesforce Developer Guide).

HubSpot is popular among SaaS companies and international B2B. Its API v3 provides a REST interface with solid SDKs for PHP and Node.js (@hubspot/api-client). Contacts, Companies, Deals are standard objects. The Forms API lets you send data from any custom form directly to HubSpot without using the native widget. One pitfall: the access_token must include the right scopes; a misconfigured token returns 403 Forbidden with a vague message. We include error_logging that captures the error code – debugging takes minutes instead of hours.

Which CRM fits your business: Bitrix24, amoCRM, or HubSpot?

Criteria Bitrix24 amoCRM HubSpot
API complexity Medium (REST + webhooks, custom fields) Low (clean JSON API) Medium (REST + SDK, OAuth 2.0)
Typical synchronous latency 200‑600 ms 100‑300 ms 150‑400 ms
Built‑in deduplication by email crm.duplicate.findByComm Contact search contacts/search
Webhook events Event Handlers (push) Admin panel configuration Webhook + Automations
Best suited for Russian B2B, government, custom fields Small‑ to medium‑sized business International B2B, SaaS

Why is asynchronous sending important?

Calling a CRM API synchronously from the form handler is a mistake. The API may respond in 2 seconds – or time out. The user sits waiting. The correct pattern: form submission → save to database → queue a job → return 200 to the user immediately. A background worker then pushes the lead to the CRM. If the CRM is down, the worker retries with exponential backoff. We use Redis + Bull on Node.js or Laravel Queue on PHP – this guarantees delivery even during temporary outages.

Deduplication – how we stop duplicate leads

The same contact may fill the form twice. Without deduplication the CRM ends up with two identical leads. Before creating a new lead we search by email: for Bitrix24 we call crm.duplicate.findByComm, for HubSpot we use contacts/search. If a match is found we attach a task or comment to the existing lead instead of creating a new one. In our projects this cuts duplicate entries by 95%.

Two‑way synchronization – what happens when a manager changes a deal status

If a manager updates a deal status in the CRM, the website needs to reflect that change – especially if the client has a personal account. We configure webhooks from the CRM to an endpoint on the site, then update the local database and notify the client. Critical details: verify the webhook signature and respond with 200 OK within 5 seconds, otherwise the CRM assumes delivery failed. We guarantee that the delay between a status change in the CRM and its appearance on the site never exceeds 3 seconds.

How do we conduct integration in 5 steps?

  1. Audit of data flows – analyse current lead transfer, CRM field structure, and performance bottlenecks. Deliverable: “as‑is” and “to‑be” data flow diagrams.
  2. Architecture design – choose the queue mechanism (Redis Bull or Laravel Queue), define the deduplication method, and prepare a field mapping specification.
  3. Implementation on staging – write code on Laravel or Node.js, configure webhooks, and test with real data: lead creation, status updates, and error handling.
  4. Load testing – simulate peak traffic (e.g. 500 requests per minute) and adjust retry policies and timeout settings.
  5. Deployment and documentation – push to production, train the team on monitoring and retry cleanup, and deliver full endpoint documentation.

What is included in the work

  • Audit report with current data flow diagrams and typical error patterns.
  • Architecture design document specifying queue, deduplication, and mapping.
  • Production‑ready integration code on Laravel or Node.js.
  • Webhook configuration and signature verification.
  • Team training on support tasks and retry cleanup.
  • 30‑day warranty support for bug fixes and mapping adjustments.

Real‑world case: real‑estate agency with 400 leads per month

Click to expand A real‑estate agency processed every incoming lead manually – 400 leads per month. Each lead took 3 minutes to enter, and 15% were lost because emails were missed. We integrated their site with amoCRM using asynchronous queue delivery and automatic deduplication. Leads now appear in the pipeline within 5 seconds, and leftover tasks are automatically assigned to the next available agent. Result: 30% increase in conversion and $12,000 saved annually in administrative overhead.

Timelines

Scenario Duration
One CRM, lead transfer from forms 1‑2 weeks
Two‑way synchronization + statuses 3‑5 weeks
Multiple CRM + custom field mapping 4‑8 weeks

The exact cost is calculated after an audit of your current processes and CRM data structure. Contact us for a project estimate – we will send a commercial proposal within one business day. With 5+ years of experience and more than 20 completed integrations, you get a solution that works from day one. Get an engineer consultation to see how your sales funnel can run without manual lead transfer.

Additional sources: Customer relationship management (Wikipedia) · REST API (Wikipedia)